Bought a shark card and haven't received it?

Hello mitchell111sg, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Note: This is a public forum therefore, I suggest you not share your personal information.

I am very sorry for the problem you are going through. For this type of case it is best to request a REFUND, there is a form, which is as follows:

https://support.xbox.com/forms/request-a-refund

There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

Subscriptions can be refunded within 30 days of purchase.

Sincerely,
Oskayra.

I purchased a shark card from the Microsoft store but never received the money? I play on next gen

I don’t play on next generation console but I bought the shark card worth $4.250.000 over 24 hours ago and still didn’t receive my in game cash

He bought Megalodon Megalodon shark gift card great white shark gift card and a shark gift card for Grand Theft Auto

I bought three shark cards for gta and still haven’t received the money on the gta account. That was pursued on the 21/11/23

I bought that deal too GTAV and a 500,000 bull shark card free for £50. And still don't know where to get the bull shark card from ?