Bought a new xbox x cant open warzone getting stuck on checking for update then it kick me...

Hallo need help

Ive got a new xbox x cant play warzone stuck on checkinf for update then it kick out to xbox main menu any help

Just got the xbox too , got warzone loaded but cannot see any instructions to get the gameplay going.

It says it a free game but not sure ?

Hallo no still doing the same

Keeps freezing on checking for update

And then kicks me out to main screan of the xbox

I am having the same issue ive tried everything

Hi Wikus Vandermerwe,

Welcome to Microsoft Xbox Community Forum. I understand that you're experiencing issues with Call of Duty: Warzone on your new Xbox Series X. I'll be happy to assist you with this.



Firstly, I would recommend checking if your Xbox Series X is connected to the internet. You can do this by going to the Settings menu, selecting Network, and then checking the status of your internet connection. If your Xbox is not connected to the internet, please connect it to a stable internet connection.



If your Xbox is connected to the internet, the next step would be to check if there are any updates available for Call of Duty: Warzone. You can do this by going to the My games & apps section, selecting Call of Duty: Warzone, and then checking for updates. If there are any updates available, please download and install them.



If there are no updates available, you can try clearing the cache on your Xbox Series X. To do this, press and hold the power button on your Xbox until it turns off completely. Then unplug the power cable from the back of the console and wait for 10 seconds. After that, plug the power cable back in and turn on your Xbox. This will clear the cache on your Xbox and may resolve the issue.



If the issue persists, you can try uninstalling and reinstalling Call of Duty: Warzone. To do this, go to the My games & apps section, select Call of Duty: Warzone, press the Menu button on your controller, and then select Uninstall. After the game is uninstalled, go to the Microsoft Store and reinstall Call of Duty: Warzone.



If none of the above steps work, you can try contacting Activision support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to their development team.



I hope this helps resolve the issue you're experiencing with Call of Duty: Warzone on your Xbox Series X. Let me know if you have any further questions or concerns.

Kind regards,
Marrion

Hi Wikus Vandermerwe,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for understanding.

Kind regards,
Marrion