Bought a game for a friend and it can't be redeemed or refunded

Discus and support Bought a game for a friend and it can't be redeemed or refunded in XBoX on Windows to solve the problem; Bought a game for a friend and it can't be redeemed. It said because it's from another region which is weird because we're in the same city. We checked... Discussion in 'XBoX on Windows' started by D'Nico, May 20, 2024.

  1. D'Nico
    D'Nico Guest

    Bought a game for a friend and it can't be redeemed or refunded


    Bought a game for a friend and it can't be redeemed. It said because it's from another region which is weird because we're in the same city. We checked every possible accounts regions which was fine. But it's still not redeemable. I've tried to refund but there was no option to because gifts aren't in the refund section. What should I do?

    :)
     
    D'Nico, May 20, 2024
    #1
  2. iamnotcodey Win User

    Request a refund !

    I just bought a redeem code and can't activate it now and I want a refund.
  3. ngocphi Win User

    Moderator removed last post

    He bought codes from a shaddy site (can't be mentioned as a violation of the rules . ) and he wants a refund

    Prepaid codes are final.

    You can't refund them once redeemed
  4. ngocphi Win User

    Gifted 2 games and want a refund

    You can't because you gifted them and he redeemed them

    Redeemed codes aren't refundable.

    Only codes that aren't or can't be used

    This includes gift xards and no they aren't transferable

    The played rule only applies to games you bought and played

    But since its a gift the redeemed rule applies
  5. Georges C. Win User

    I gifted my friend the wrong version of a game.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Nathan, You can request a refund for the game you bought as a gift for your friend, however in order for you to be eligible for a refund, the game must not have been redeemed by your friend.

    Refund

    https://support.xbox.com/en-us/forms/request-a-...
  6. KindGryphon Win User

    Can't redeem code

    My friend send me a gift card but i can't redeem it.

    it say "This code can't be redeemed. It was purchased in a different region from your account."
    how do you redeem the code from my friend that live in different region.
    You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.
Thema:

Bought a game for a friend and it can't be redeemed or refunded

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