Bought a 6 month Realm subscription....never recieved it.

Discus and support Bought a 6 month Realm subscription....never recieved it. in XBoX Games and Apps to solve the problem; So, I'd had a month subscription to realms and when it was nearly up I bought a 6th month subscription on March 7th. Nearly one month later, I log... Discussion in 'XBoX Games and Apps' started by KatoriaTheRed, Apr 1, 2018.

  1. Bought a 6 month Realm subscription....never recieved it.


    So, I'd had a month subscription to realms and when it was nearly up I bought a 6th month subscription on March 7th. Nearly one month later, I log into Minecraft to continue working on my realm and it said my realm was expired. I checked my account for
    the date I bought the subscription, cause I knew I had bought more than a months worth this time. Contacted Microsoft support for it, and all they did was tell me to uninstall my account and reinstall it, then uninstall the game and reinstall it as well as
    hard reseting. none of which worked of course. They then told me to contact Mojang for help with the realm subscription. Was this the right thing for them to do? I thought MIcrosoft owned Minecraft now. Should I just ask for a refund for the realm subscription
    and try to buy it again?

    :)
     
    KatoriaTheRed, Apr 1, 2018
    #1
  2. ktott21
    ktott21 Guest
    live

    i bought a 3 month subscription to live and only recieved one month?!!
     
    ktott21, Apr 1, 2018
    #2
  3. I am missing rewards points for my year subscription and i have 2 console purchases?

    I never recieved my points for my 1 year subscription and i think maybe 1 if not both of my console purchases 2 ( 2 in 6 months) qualifies me for rewards points. Lemme know please. Thanks
     
    OG AWSOMESAUCE, Apr 1, 2018
    #3
  4. Mister Cizl Win User

    Bought 6 Month Realm - Unable to create Realm

    Hey IfIWereAnAnimal! For assistance with billing and subscriptions, contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  5. pete_gooch Win User

    Minecraft Realms Plus - Expired... But not really.

    I've been dealing with this issue for well over a year now. It seems every two or three months the Realms Plus subscription ends up expired again.

    The first couple times this happened I ended up double-paying to get it restarted again.

    Ever since then, I end up having to open a ticket.
    The best I get from Mojang support is that they'll reactivate the Realm, but this doesn't solve the problem.
    I've cancelled and restarted the subscription but this also did not fix the problem.

    It only seems like they're concerned with closing out the ticket. There seems to be no investigation, no acknowledgement that anything is wrong. Just, reactivate and close the ticket.

    This last time there was no warning. I played one day, then went to play again the next day and the realm was expired, unavailable. There was no way to even download the realm.

    I've double-paid for two months, lost probably another month and a half's worth of play, and there seems to be no progress made on fixing the issue.

    At this point I've given up and canceled the subscription for good. I bought two copies of Minecraft with the expectation of using them with the Realms subscription, but had I known how broken it was I never would have bought them.

    I'll see if I can get a refund for the two copies of the game, but considering that Mojang refuses to provide any sort of refund for the times I was unable to use my paid Realms subscription, I doubt I'll get anywhere on the game refund.
  6. justinmata Win User

    I have not received my v-bucks code

    I bought it more than 2 weeks ago, i wanted to buy xbox gold 3 month subscription with the promotion of the 1000 vbucks, i talked to a xbox representative becouse i had a problem buying it and he bought it there, and now i dont recieve the 1000 vbucks
    code
  7. Coops993 Win User

    Disc Read Errors

    I bought a dvd disc cleaner from Tescos for about £6 when I got disc read errors, never had the issue since, that was 6 months ago
  8. Frizio I iB Win User

    My free gold trial is gone but never used.

    hey there :)

    The free month trial is for players who never buy the gold subscription...

    You bought one month of gold, so you're not eligible for the trial of one month!
Thema:

Bought a 6 month Realm subscription....never recieved it.

Loading...
  1. Bought a 6 month Realm subscription....never recieved it. - Similar Threads - Bought month Realm

  2. I bought my elite series 2 controller from amazon. Its still under 12 months how would I...

    in XBoX on Consoles
    I bought my elite series 2 controller from amazon. Its still under 12 months how would I...: I've had this pad since last December and now I'm start to get a major stick drift on the right analog stick. However I didn't purchase it directly from Microsoft/Xbox. What can I do. Can I get a...
  3. 9 months warranty on a brand new console I bought off Amazon, why?

    in XBoX on Consoles
    9 months warranty on a brand new console I bought off Amazon, why?: My warranty details are incorrect, I purchased on 5th Feb and so technically the warranty should start starting 5th Feb 2024 till 4th Feb 2025, but it shows warranty till 28 November 2024. WHY?...
  4. Bought an xbox gold 6 month pass for my son from argos and its not working just says...

    in XBoX on Windows
    Bought an xbox gold 6 month pass for my son from argos and its not working just says...: I've purchased an xbox gold 6months pass for my son from argos trying to redeem but it's saying something went wrong. Any ideas on why it's not working 3ce7e316-6a0a-4b79-a05c-a6f9a80d78a3
  5. I bought madden 24 and just want to be able to play offline. Do I have to pay a monthly...

    in XBoX Games and Apps
    I bought madden 24 and just want to be able to play offline. Do I have to pay a monthly...: I want to be able to play madden 24 offline. Do I have to pay for a monthly game pass plan? b7fa16c9-cbe7-4773-a4a5-b662af83a5a6
  6. I bought xbox live gold 1 month then a 3 month and none of them are going through what is...

    in XBoX Games and Apps
    I bought xbox live gold 1 month then a 3 month and none of them are going through what is...: xbox live gold not working 2d99fcab-bff0-4f66-b104-50bf8080a913
  7. The only reason why I bought Xbox for another month was to play Black ops 2 but yet it does...

    in XBoX on Consoles
    The only reason why I bought Xbox for another month was to play Black ops 2 but yet it does...: The only reason why I got Black ops 2 for Xbox 360 again is because they said the servers were up but it's been 2 months and I just wasted my money. Xbox is a joke...
  8. is there a way i could get a refund for a game i bought 12 months ago i really hate the...

    in XBoX Games and Apps
    is there a way i could get a refund for a game i bought 12 months ago i really hate the...: i just want to get a refund and get my 27 pounds back as i’m just annoyed but i did try to previously refund it 12 months ago but it didnt work 201cd055-bbe0-4715-ba6c-a720d62bc3e6
  9. Minecraft tells me to buy it again when I bought Java and Bedrock edition a few months ago

    in XBoX Games and Apps
    Minecraft tells me to buy it again when I bought Java and Bedrock edition a few months ago: Hello, I am logged on my Xbox account on Minecraft launcher all the time, where I had bought the Java and Bedrock edition but after the latest update I am unable to access the game. No, I didn't...
  10. Bought 6 Month Realm - Unable to create Realm

    in XBoX Games and Apps
    Bought 6 Month Realm - Unable to create Realm: I went ahead and paid for the 6 month realm package. It told me that the purchase went through, but it couldn't create the realm at the time and to check back later. After an attempted hard...