Bought 6 Month Realm - Unable to create Realm

Discus and support Bought 6 Month Realm - Unable to create Realm in XBoX Games and Apps to solve the problem; I went ahead and paid for the 6 month realm package. It told me that the purchase went through, but it couldn't create the realm at the time and to... Discussion in 'XBoX Games and Apps' started by IfIWereAnAnimal, Sep 21, 2017.

  1. Bought 6 Month Realm - Unable to create Realm


    I went ahead and paid for the 6 month realm package. It told me that the purchase went through, but it couldn't create the realm at the time and to check back later. After an attempted hard shutdown of my Xbox1, and logging out/in of my profile, I no longer
    even get the "can't create a realm" message. When I go to "Create ..." and select New Realm, it now only gives me the trial and purchase options. Could I please get some assistance in getting my realm created?

    Thanks!

    :)
     
    IfIWereAnAnimal, Sep 21, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Error realm

    Hey there,

    Let's start by following our
    'Creating your Realm'
    guide. Once you start a subscription, there's no need to wait for a realm, you can hop in and create your Realm right away!
     
    Mister Beep, Sep 21, 2017
    #2
  3. Bought a 6 month Realm subscription....never recieved it.

    So, I'd had a month subscription to realms and when it was nearly up I bought a 6th month subscription on March 7th. Nearly one month later, I log into Minecraft to continue working on my realm and it said my realm was expired. I checked my account for
    the date I bought the subscription, cause I knew I had bought more than a months worth this time. Contacted Microsoft support for it, and all they did was tell me to uninstall my account and reinstall it, then uninstall the game and reinstall it as well as
    hard reseting. none of which worked of course. They then told me to contact Mojang for help with the realm subscription. Was this the right thing for them to do? I thought MIcrosoft owned Minecraft now. Should I just ask for a refund for the realm subscription
    and try to buy it again?
     
    KatoriaTheRed, Sep 21, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Bought 6 Month Realm - Unable to create Realm

    Hey IfIWereAnAnimal! For assistance with billing and subscriptions, contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Sep 22, 2017
    #4
  5. Mister Cizl Win User

    Bought 6 Month Realm - Unable to create Realm

    Hey IfIWereAnAnimal! For assistance with billing and subscriptions, contact support

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Iliketrains4202 Win User

    minecraft can’t buy realm

    Sorry i tried this doesn’t work this is not a store problem its minecraft in it self it seems like mabye realm purchases are down because i load up mine craft i got to play then i go to create new then new realm then create new realm i agree to terms and
    conditions i press create for free 6.69 a month after first 30 days then it loads a little but then says “sorry, we were unable to complete your purchase. Mabye check your internet connection please help me with this some how i just want to buy a realm so
    i dont have to be on xbox for my friends to play
  7. bowski477 Win User

    I paid for a realm on Minecraft and it's not showing up.

  8. MichaelGumm Win User

    Attempted to Renew Realm, Unable to Create Realm

    I checked the order history, and the transaction was completed. I made sure I was signed in with the account that made the purchase, too.
  9. ooD0C H0L1DAYoo Win User

    Attempted to Renew Realm, Unable to Create Realm

    Contact Microsoft to help you fix this.

    Here's a link to help you fix this.

    httt://support.xbox.com/contact-us
Thema:

Bought 6 Month Realm - Unable to create Realm

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