Bought 10,000 rewards credits for 500 MyVIP gems but was charged 1,000 gems.

Hello xSpeedoTorpedo,

Since you claimed two 10,000 Reward Credit prizes from the vault at 500 Gems apiece, you were charged 1,000 Gems.

[table][tr][td]05/06/2018[/td][td]10,000 Rewards Credits[/td][td]-500 MyVIP Gems[/td][td]REDEEMED [/td][/tr][/table]

Hello Kerosiv,

Since you redeemed two 500 Gem Reward Credit prizes in the vault, you were charged 1000 gems.

From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one
Microsoft Rewards point".

If one gem equals one Microsoft Rewards point , and I have 500 Microsoft Points, that's roughly about 50 cents worth, because a $5 gift card is about 5,000 points.

Whereas if I were to redeem them through Xbox Live Rewards, 500 gems would get me 10,000 Rewards credits - if only such a thing were not "out of stock" - how does that work exactly except that Microsoft chooses for it be out of stock, so they force me to either
put up with giving me a tenth of the value or having to buy something useless like Overwatch wallpaper?

Hello ChuckyImpact,

From our Terms and Conditions:

Increase your Xbox Gamerscore

For each incremental increase of your Xbox Gamerscore by 1,000, you will receive two (2) MyVIP Gems.

Increase your Xbox Live Rewards MyAchievement Tier

For each new Xbox Live Rewards MyAchievement tier you achieve, you will you will have sixty (60) days to claim your MyVIP Gems within your Account. By doing so, you will receive the following amount of MyVIP Gems:

[table][tr][td]Contender[/td][td]50 MyVIP Gems[/td][/tr][tr][td]Champion[/td][td]100 MyVIP Gems[/td][/tr][tr][td]Legend[/td][td]150 MyVIP Gems[/td][/tr][tr][td]Master[/td][td]200 MyVIP Gems[/td][/tr][tr][td]Overlord[/td][td]500 MyVIP Gems[/td][/tr][/table]