Both Wired Controllers are Player 1

DistantTripod79 · Dec 26, 2015

I have two wired controllers and two wireless controllers. The problem that arises is the two wired controllers always select the same player making one of them unusable. I tried using all the different USB ports but the problem always persisted.
Even after restarting the system. The wireless controllers do no have this issue.

This issue appears elsewhere in the forums, but I don't see any solutions.

This guy posted a video of a similar problem.

http://forums.xbox.com/xbox_support/f/7/t/318715.aspx This thread discusses the same problem.

http://forums.xbox.com/xbox_support/f/7/t/15071.aspx And this one.

http://forums.xbox.com/xbox_support/xbox_360_support/f/7/t/386273.aspx And this one.

Is there any solution to this short of returning the wired controllers and trying again with new ones? They are Xbox branded controllers.

:)

kornpopps · Dec 26, 2015

Both Wired Controllers are Player 1

i would suggest contacting the xbox live support team on twitter or you can call them using the xbox live phone number if the problem is still happening

Tartutek · Dec 26, 2015

Both Wired Controllers are Player 1

Okay tried deleting the update and updating again no change. What should my next course of action be?

bigjuju88 · Dec 30, 2015

DistantTripod79 - I've got the same problem as well and have posted to the forums here:

forums.xbox.com/.../2091824.aspx

In that thread I detailed my ineffective troubleshooting steps.

I've also seen another recent thread about the issue here:
forums.xbox.com/.../2096384.aspx

Since I've now seen so many threads on this issue I'd go ahead and call it "common" at this point.

Hopefully Microsoft will help us resolve it.

Theriatis

Hi.

I have exactly the same problem : two wired black controllers on my slim xbox 360 and they both show up as player 1 (the second wired works, the first one is blocked)

home.nordnet.fr/.../xbox360.jpg

Did you find a way to fix it, please ?

xbox support have no idea.

Tartutek

I have tried "tricking" the system before by using my wireless controllers. What I did was turned on both wireless controllers which came on as 1 and 2 . Then plugging in a wired controller for player 3. Then turning off the player 1 wireless controller
and plugging in the second wired controller which I thought would star up as player 1, but it went to player 3 as well.

I will try what you are suggesting and report back it that works.

EggsBoxJuan

What happens if you disconnect the wired controllers, power the console with a wireless controller, plug in one of the wired controllers, then the second wireless controller and finally the second wired controller. I'm not saying that will fix it mind, just
curious.

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If that does nothing for you, you could try deleting and re updating your console software just in case there was a glitch when you last updated.

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Go to the storage section on your console and select your storage device, press LB, press RB, press X, press LB,press RB, press X

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You will be asked to confirm deletion of the the latest system update, confirm the action and your console will reboot and you will be asked to update again.

Tartutek

None of these steps helped. Is there any place in settings to resync wired controllers? Everything is Microsoft brand I'm not using third party hardware. Does plugin in two wired controllers usually work right out of the box?

Ptrowski

Have you tried this suggestion?

support.microsoft.com/.../907585

Both Wired Controllers are Player 1