Both my controller and my headset have started to not connect to my xbox series x

Hey i got wireless connection problem with my xbox series x it does not wanna connect to any my controllers i try holding down the button it doesnt work until i have to restart console but then the next day it does the same thing it started happening when i used my headset

I'm having the same issue. It's also unpairing my controller. I thought it was the controller, then realized I never had this issue before I got the wireless headset.

We also have 3 Xboxes ok the same floor. I have a Series X, my son has a Series S, and my daughter has an Xbox One Series X. They're all within 20ish feet of each other on the 2nd floor of our house. They have the wired headset and don't have any issues.

I realized I [usually] have my wireless headset paired to my cellphone at the same time. After pairing it with my phone once, it'll connect every time. I'm going to try turning off the Bluetooth on my phone to see if it helps.

It's been incredibly frustrating as it'll often unpair the controller in the middle of a match and/or stop playing sound.

Hello,

I have another headset that's the Razor Kraken wired and a PDP wireless headset, both from Walmart. They were having that static crackle issue in party chat and then I thought I would get a higher end headset with Astro. I'm now on my third Astro headset and have plugged it directly into the aux port and also through the mix amp that plugs to the bottom of the controller. Both with the same results. I'm starting to think it's possibly the Series X.

Thank you,

Tanner

I have the same issue.

Controller and headset both disconnect or have some sort interference. Never had a problem on my Xbox One or Series S. But the problem is persistent on Series X.

Have tried all sorts of things like disabling all wifi and getting a new router. Nothing helps.

Hi there. I have tried almost every possible method of restarting, resetting and everything inbetween. Ports are forwarded, etc.

The thing is, I have my Xbox One and Series X set up beside each other. Due to the Series X’s problems, I can switch off my Series X, and switch on my Xbox One, and have no connection issues.

Both playing on the same wifi, both wireless connection, with all the same settings (except the Series X is running on 120fps).

Something is not right with the Series X and I believe it’s more than just needing to reset my MAC address...