Bonus 50000 points missing after Xbox One S purchase

UncoiledPluto1 · Nov 18, 2016

I purchase an Xbox One S on Oct 27 using the promo link from the email I received; and I didnt received my bonus points. Please verify;

:)

TaillessSquare5 · Nov 18, 2016

Hello, I have receive 30000 point instead of 50000 and i have buy an xbox one s with your offer???

Hello, you gave me 30000 points instead of 50000. it's have been more than 1 month that i wait to receive my 20000 point missing and still not receiving anything. I have buy a new xbox one s in your offer that you gone a give 50000 if we buy a new xbox one
s on the microsoft store.

Thanks

DeadlyViper · Nov 18, 2016

Xbox Rewards not posting!

Hello I bought an Xbox One S in December and I still have not received the reward for this purchase (50000 points) on my reward account yet.

Thanks for your help.

XBLRewards8 · Nov 18, 2016

Hello UncoiledPluto1,

Apologies for the inconvenience. We can verify your purchase, and will adjust your account for this offer. You should see these Credits pending by the end of next week.

XBLRewards8

Hello UncoiledPluto1,

Apologies for the inconvenience. We can verify your purchase, and will adjust your account for this offer. You should see these Credits pending by the end of next week.

Zwibby

wondering where my 50000 points is for purchasing gears of war xbox slim bundle

XBLRewards3

Hi shooter. The free game is from the Microsoft Store, so you'll need to reach out to them if you don't receive it. The 50,000 Credits will be awarded 15 days after shipping. Since your purchase was made on the 15th, it will be about another week and a half.
Hang tight!

Smwutches

The link just takes you to microsoftstore.com. It is not specific to the promo. The email you use is what ties the purchase to your Rewards account.

Smwutches

As long as you made the purchase using the same email address as the one you use for the Rewards program (there's no way to sign into your Rewards account on microsoftstore.com), the credits should show as pending about 15 days after the console shipped.

The free game would have been included with whichever console you purchased.

Bonus 50000 points missing after Xbox One S purchase