Bluetooth AND Wired Connections Won't Find Xbox One Controller

Discus and support Bluetooth AND Wired Connections Won't Find Xbox One Controller in XBoX on Windows to solve the problem; I have a brand new, latest edition Xbox One controller that I cannot connect to my new PC (MSI X570 Gaming Edge WiFi motherboard) for the life of me. I... Discussion in 'XBoX on Windows' started by NathW90, Nov 3, 2019.

  1. NathW90
    NathW90 Guest

    Bluetooth AND Wired Connections Won't Find Xbox One Controller


    I have a brand new, latest edition Xbox One controller that I cannot connect to my new PC (MSI X570 Gaming Edge WiFi motherboard) for the life of me. I have tried every standard troubleshooting option from Microsoft, I have uninstalled and reinstalled my
    bluetooth, but nothing works.

    The bluetooth did originally find the controller the first time, but wouldn't connect and since has not been able to find it at all - it's not even coming up as an option any more, and I can't find any drivers installed or any trace of the controller. When
    connecting via micro USB cable the controller vibrates but again, nothing more than that and it doesn't install any drivers or do anything!

    Please help!

    :)
     
    NathW90, Nov 3, 2019
    #1
  2. zeroice007 Win User

    Bluetooth AND Wired Connections Won't Find Xbox One Controller

  3. NathW90 Win User

    Bluetooth AND Wired Connections Won't Find Xbox One Controller

    Hi ,

    sorry to hear. Please help us to help you. Are ensure you have the latest firmware for your controller and headset, see
    Update your Xbox One Controller.
    Did you try
    "Controller at Windows"    ?

    Hope this helps and please keep us informed
    Hi,

    Thanks for the response. I have tried all of these troubleshooting steps.

    It's bizarre because at first the bluetooth found the controller, it just wouldn't connect, but now it does not find the controller at all. When I plug it in with a micro USB the controller vibrates but still doesn't seem to actually connect. It doesn't
    come up saying it's installing drivers or anything.

    I feel like I've tried almost everything.
  4. G v zauBerBerg Win User

    Bluetooth AND Wired Connections Won't Find Xbox One Controller

  5. oDarth Plagueis Win User

    Bluetooth AND Wired Connections Won't Find Xbox One Controller

    I have a similar problem from time to time. I restart the console, remove and reinsert batteries in the controller then it usually works.
  6. G v zauBerBerg Win User

    Bluetooth AND Wired Connections Won't Find Xbox One Controller

    Hi again and thanks for keeping us informed. Yes, sometimes it's bizarre. Please test it with a different USB Cabel and also on a different USB interface. Can you try to connect and update the controller at a console?
Thema:

Bluetooth AND Wired Connections Won't Find Xbox One Controller

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