Blu Ray player audio ouy of sync

it could be the dvd its self watching older dvd releases tend to have frame and audio syncing problems simply re download the blu ray player should clear it up

I've tried watching a couple of different Blu-ray discs recently, and it's just awful. Skips a frame every five or ten seconds. Microsoft finally fixed the audio sync issue but this still makes Blu-ray discs unwatchable.

I really thought that the Xbox One would be replacing my old Blu-ray player and obviating any need to buy a new one, but that's obviously not the case. Will be upgrading my stand alone player now.

Blu rays are unwatchable at the moment of the XB1 audio out of sync or the video is stuttering everywhere

Thanks for confirming, Radi0! We are aware of some issues with the Bluray app specifically, and I do understand that your issue is around all audio with the console. I'm going to ask for some information that seems oddly focused on the Bluray app, but I
believe it will help us nail down what settings might be affecting your experience. Let us know the answers to this, and we'll look at digging further into this with you.

1. Blu-ray Player Version:

a. Navigate to My Game and Apps => Blu-ray Tile => Simultaneously depress (Left Bumper + Right Bumper + View button):

b. Confirm Blu-ray QFE is: Microsoft.BlurayPlayer_2.0.15.6_x64_8wekyb3d8bbwe

2. DVD/Blu-ray/Ultra HD Blu-ray disc(s) titles

a. If possible, can you tell us the time stamp in the movie when A/V lip sync is off?

b. All Blu-ray titles or some?

c. Is Netflix A/V sync off?

3. Audio setup

a. Audio/Video HW setup

i. TV display (any settings related to audio that your TV might have)

ii. Audio HW (in

b. Xbox One Console Audio Settings: Optical vs. HDMI

i. Uncompressed vs. Bitstream Out

c. If Optical, did you calibrate A/V sync?

Most t.v's have an audio delay feature which will be a value in milliseconds you should be able to tweak this to bring it into sync. Had to do the same with my samsung and a blu ray player. Sorted the issue out.