Blu Ray Player app requires internet

RiTTzFAN93wj · Aug 30, 2016

Why is it the Blu ray player app requires an internet connection now? It's updated, I even delete and re download the app, but it always says, in exact "Please connect to Xbox Live To troubleshoot your internet connection, double-tap the Xbox Button then
go to Settings > All Settings > Network > Network Settings > Test network connection. (0x87dd001e)"

I also got the error code another error code I no longer have on hand, the one above is an error updating, which is not the case, since the app works online, and the other code I got was an error signing into Xbox Live..

I don't understand why the app no longer work offline when it used to, it's up to date, and should require no internet connection.

Simply put, my question is, why does the Blu-ray player app require internet?

:)

Kassad · Aug 30, 2016

Play videos on burned discs

I've put a disk in and none of the apps even see the optical blu ray drive let alone any media files on it. The blu ray player app does play media on a blu ray disk that is in the proper blu ray format, but VLC, or even the file explorer app do not even display the optical drive. I can play media on an external drive using VLC.

jessekenyon · Aug 30, 2016

Xbox One: Blu-ray and DVD movies

You have to download the Blu-ray player app.

RiTTzFAN93wj · Aug 30, 2016

So I figured out the problem, and this is to help anybody else that runs into this issue.

I have my home Xbox set to another console, as many others do, I game share with a friend. But my console does not have a designated home Xbox.

So I figured you need that set up to use many things offline. So if your in the same situation, what you can do is use another account on your console, or create a 'dummy' account. Use that account to essentially 'purchase' the free app, and set that account
as your home Xbox, once an account that basically 'owns' the app is your home Xbox, you then can use the app offline, to watch DVDs and Blu-rays.

RiTTzFAN93wj

So I figured out the problem, and this is to help anybody else that runs into this issue.

I have my home Xbox set to another console, as many others do, I game share with a friend. But my console does not have a designated home Xbox.

So I figured you need that set up to use many things offline. So if your in the same situation, what you can do is use another account on your console, or create a 'dummy' account. Use that account to essentially 'purchase' the free app, and set that account
as your home Xbox, once an account that basically 'owns' the app is your home Xbox, you then can use the app offline, to watch DVDs and Blu-rays.

Mister Cerb

Hey there Yeti!

An internet connection is not required while watching a DVD. Can you describe what error you're seeing?

If this is the first DVD that you've tried to watch, then it's possible that you haven't downloaded the Blu-Ray Player app, which is required to watch Blu-Rays/DVDs. When you first put a Blu-Ray/DVD in the console, it will automatically prompt you to
download the app. If you didn't already have it installed and you weren't connected to Xbox Live, then it would give you an error.

Let us know what you're seeing and whether or not you're able to watch a DVD while offline after downloading the Blu-Ray Player app. We'll be standing by to hear back from you! ^_^

SpyShadow

Unfortunately the movies are run through a blu-ray player app that needs to be connected to the internet.

iAHTIXOTABbl4

Hello,

Blu-ray player probably needs an update if it requires an internet connection. Unfortunately, older versions and builds don't work offline sometimes

Zahir_Ramathula

Hello Brian J, my name is zahir.

I will try to assist you. Please can you tell me exactly what is happening when you play a blu ray disc?

I can provide you with some basic tips so long.

Set up and install the Blu-ray and DVD player app on Xbox

To watch Blu-ray or DVD movies on your Xbox console, you first need to install the Blu-ray Player app. To install the app, choose one of the following options.

Press the Xbox button to open the guide, select Home, and then select Store.

Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.

Select Install to download and install the app.

Insert a Blu-ray or DVD disc into your Xbox.

Select the Blu-ray Player app when it appears.

On the Blu-ray Player app details page, select Install.

Your disc should start playing automatically.

After the app is installed, you can watch Blu-ray or DVD movies by inserting the disc into your Xbox console and selecting Blu-ray Player on the Home screen, or by finding it under My games & apps

Thank you

Blu Ray Player app requires internet