Blu-Ray player/app keeps stuttering every 15 seconds then tries to catch up to the audio.

Discus and support Blu-Ray player/app keeps stuttering every 15 seconds then tries to catch up to the audio. in XBoX on Consoles to solve the problem; I did the new update. I watch Blu-ray movies almost nightly and this issue has never happened. Ever since the update yesterday, I tried watching Wonder... Discussion in 'XBoX on Consoles' started by Charlie Br0wn85, Oct 20, 2017.

  1. Blu-Ray player/app keeps stuttering every 15 seconds then tries to catch up to the audio.


    I did the new update. I watch Blu-ray movies almost nightly and this issue has never happened. Ever since the update yesterday, I tried watching Wonder Woman and I noticed that every minute or so, the video would freeze for about a second, then it would
    speed up to catch up to the audio which did not.

    I then tried my Spider-Man: Homecoming blu-ray...and it was doing the same thing. I finally popped in Transformers: The Dark Knight and same thing.

    I've deleted and re-installed the Blu-Ray player app. I've hard reset my xbox one. I can't figure out what the issue is and it's a real problem for someone like me that watches a lot of movies almost nightly. Never had this issue with the previous dashboard
    updates.

    :)
     
    Charlie Br0wn85, Oct 20, 2017
    #1
  2. master_45
    master_45 Guest
    Xbox one bluRay audio problems. Help needed.

    I've been having issues with my audio when playing blu ray's on the xbox one. It doesn't matter what disc I use or what audio source. No audio will play through my headset directly from the controller, or hooked up to my 4k tv. This all started several months ago when it would freeze and the audio will go out of sync with the picture. Netflix, vudu, and games are not affected. My asus montiors also supports hdmi sound and they dont work when the blu ray movie plays.
    I just spent an hour with Xbox support and nothing they suggest had any effect on the issue. My xbox, unfortunately, is out of warranty.

    Things i've tried:
    Uninstalling and reinstalling the blu ray app.
    switching the audio settings.
    installing the app on both my internal and external.
    using fiber optic sound cable through my mix amp.

    The behavior is the same.

    Could this be an issue with the blu ray player, a combination between the App and the device, or the App just being the worst app ever created on this planet?
     
    master_45, Oct 20, 2017
    #2
  3. Chacepoint
    Chacepoint Guest
    Star Wars blu ray stuttering

    Hello thank you for responding.

    To give you some more details of the issue. The stuttering itself can be described as a slight pause, freeze or sudden catch up in the video the audio does not seem to be effected. It happens randomly and can be anywhere from 1 second to 3 seconds. The
    disc is clean.

    I have also tried other Blu-ray Discs they too have stuttering issues but not as bad it seems. I have tried all of you troubleshooting tips and they have not helped.
     
    Chacepoint, Oct 20, 2017
    #3
  4. Chacepoint Win User

    Star Wars blu ray stuttering

    Hello thank you for responding.

    To give you some more details of the issue. The stuttering itself can be described as a slight pause, freeze or sudden catch up in the video the audio does not seem to be effected. It happens randomly and can be anywhere from 1 second to 3 seconds. The
    disc is clean.

    I have also tried other Blu-ray Discs they too have stuttering issues but not as bad it seems. I have tried all of you troubleshooting tips and they have not helped.
  5. azstang95 Win User

    Xbox Blu ray player still out of sync

    I've also had blu-ray problems since day one, both with out of sync and stuttering. I've had my system replaced through the Microsoft warranty program and the new one is the same, either audio and/or video stutters intermittently. I'm pretty sure it's
    the blu-ray app. Which really isn't a big surprise considering how terrible the OS is it's no wonder the blu-ray app is terrible.
  6. mabster Win User

    Xbox One Playback Woes

    I've tried watching a couple of different Blu-ray discs recently, and it's just awful. Skips a frame every five or ten seconds. Microsoft finally fixed the audio sync issue but this still makes Blu-ray discs unwatchable.

    I really thought that the Xbox One would be replacing my old Blu-ray player and obviating any need to buy a new one, but that's obviously not the case. Will be upgrading my stand alone player now. :(
  7. Hybrid Alien Win User

    Video Dropping Frames

    Blu rays are unwatchable at the moment of the XB1 audio out of sync or the video is stuttering everywhere
  8. garryo68 Win User

    BluRay App Poor performance

    I'm having the same problem. I have a disc that works on other blu-ray players, but stutters on my xbox one. The disc is brand new too. I uninstalled the blu-Ray app and reinstalled, but still get the same problem.
Thema:

Blu-Ray player/app keeps stuttering every 15 seconds then tries to catch up to the audio.

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