bloons td 6 not starting

Hello, I am so sorry you’re experiencing this issue. I would try reinstalling the game or checking for updates regarding the game that you might have to install. If this does not help, I would recommend contacting Xbox support. Let me know if this helps!

Nevermind- here this is in case anyone else needs it! I just needed to look around a little more.

https://support.microsoft.com/en-us...r-refund-81629012-aa4f-f48b-2394-8596f415072b

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

After requesting a refund it may take up to 72 hours for you to receive a response. If the order is approved, it may take 2-7 business days for you to receive a refund.
https://support.xbox.com/en-US/help/subscriptio...

Dear Alexander Denicola

Thank you for posting in the Microsoft community.

Regarding your question, if you have multiple graphics cards, you can press WIN+X to go to device manager - right click to disable one of them, for example, disable nvdia discrete graphics card to use intel's core graphics card.

As an alternative you can try to get the game in steam. Try running it to see if it starts up properly.

Hope the above info can help U

Best Wish

Shawn Z | Microsoft Community Support Specialist

Bloons TD 5 will be released on March 3rd on Xbox One