Blocked on the troubleshooting screen

Discus and support Blocked on the troubleshooting screen in XBoX on Consoles to solve the problem; Hello, My Xbox, does not want to start, it constantly displays the screen troubleshooting / reset / update via a USB key. Despite all the problem... Discussion in 'XBoX on Consoles' started by Ivaldo1995, Apr 8, 2018.

  1. Ivaldo1995
    Ivaldo1995 Guest

    Blocked on the troubleshooting screen


    Hello,

    My Xbox, does not want to start, it constantly displays the screen troubleshooting / reset / update via a USB key. Despite all the problem solving techniques nothing changes. I

    was then advised to call 0800 79 790, all that to say that the service

    is closed now, but impossible to know the opening hours of the service. I try my luck here.

    Xbox One X Project Scorpio

    Thank you for your reply.

    :)
     
    Ivaldo1995, Apr 8, 2018
    #1
  2. ErikFernandes
    ErikFernandes Guest
    Screen blocked

    When I try to enter in my account goes to a black screen with two bottons : "comments" in middle left e cancel in lower rigth. Someone knows how help me?
     
    ErikFernandes, Apr 8, 2018
    #2
  3. Narkytya
    Narkytya Guest
    RECORE blocked on start screen

    Hi !

    I contact you today because when I start ReCore (on Windows 10), the game just stay on the start screen when it asks you to push "Enter" or A. I could push on it all day long without any response of the game...

    Any advice ?

    Thanks Blocked on the troubleshooting screen :)
     
    Narkytya, Apr 8, 2018
    #3
  4. WPAK
    WPAK Guest

    Blocked on the troubleshooting screen

    Hi there,

    besides calling you can also try the Microsoft Support Chat option at
    http://support.xbox.com/contact-us

    And to get to find out the opening hours for Xbox Support via Phone check this link:

    Customer Support

    Be sure to check if the country showing in the bottom left corner matches your region, to be sure the correct details are shown
     
    WPAK, Apr 8, 2018
    #4
  5. WPAK Win User

    Blocked on the troubleshooting screen

  6. Rodrigo Oliver Win User

    troubleshooting screen

    Hi Mehdi, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am truly sorry to hear that.

    Please, register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

    Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

    You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

    If your device is out of warranty, you can check the costs here:

    https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

    I hope this helps.
  7. MichaelPrson Win User

    Stuck on Troubleshoot Screen

    I haven't tried yet. I seem to have misplaced my flashdrive somewhere u(luckily I didn't have anything important on it)so i will go buy another one tomorrow.

    I'll try tomorrow and check-in with you guys with the results
  8. T3chnlgydude Win User

    Stuck on Troubleshoot Screen

    Hi Gamer

    Any luck fixing you issue?
  9. XBF Mohammed C Win User

    Black screen and troubleshooter

Thema:

Blocked on the troubleshooting screen

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