Blocked from purchasing even thought the setting allows me to purchase at will?

Discus and support Blocked from purchasing even thought the setting allows me to purchase at will? in XBoX Games and Apps to solve the problem; This is ridiculous. I am trying to add the free XBL trial for my son's account, but am still getting the message. My son's profile appears to allow... Discussion in 'XBoX Games and Apps' started by GMan6135, Sep 13, 2014.

  1. GMan6135
    GMan6135 Guest

    Blocked from purchasing even thought the setting allows me to purchase at will?


    This is ridiculous. I am trying to add the free XBL trial for my son's account, but am still getting the message. My son's profile appears to allow purchases, and my credit card info is current.

    Change your settings to allow purchases

    Your settings are blocking purchases of free or paid content. If you still want to buy this, first change your settings to allow purchases. Parents will have to change this setting for children.

    :)
     
    GMan6135, Sep 13, 2014
    #1
  2. Blocked from purchasing even thought the setting allows me to purchase at will?





    Hey there Triihard Pants. You may be block from making purchases if your payment info is wrong or expired you should go to the website and go into your account and click manage payments to make sure everything is alright. If everything
    looks alright then you may need to contact Xbox support and talk to the billing department. I hope this helps you have a great day.
     
    BulletsAlwaysWn, Sep 13, 2014
    #2
  3. Vinny933
    Vinny933 Guest
    Blocked from purchasing even thought the setting allows me to purchase at will?

    It won't even let me sign in to my parent account
     
    Vinny933, Sep 13, 2014
    #3
  4. Blocked from purchasing even thought the setting allows me to purchase at will?

    StefanNeubauer, Sep 14, 2014
    #4
  5. BulletsAlwaysWn Win User

    Blocked from purchasing even thought the setting allows me to purchase at will?





    Hey there Triihard Pants. You may be block from making purchases if your payment info is wrong or expired you should go to the website and go into your account and click manage payments to make sure everything is alright. If everything
    looks alright then you may need to contact Xbox support and talk to the billing department. I hope this helps you have a great day.
  6. Zacsone Win User

    Blocked from purchasing even thought the setting allows me to purchase at will?

    OK all I have a solution to this debacle. Log into the parent account. Select manage my privacy and online safety. Select the profile you are trying to purchase for. Select Xbox one online safety. Scroll to Buy and Purchase and select nothing. Hit save.
    Now go to the console, log in as parent and remove the profile you are purchasing for.Now go back to the PC and again select the profile you wish to purchase for. Scroll to Buy purchase and select anything. Hit save. Go back to the console stay logged in as
    the parent and reinstall your profile. Now try to purchase.

    The only other point worth noting is that when we reinstalled the profile we selected manual login to and not kenect login. It worked for us so with luck it will work for you.

    MS credits are appreciated for resolving your issues!!!
  7. Zacsone Win User

    Blocked from purchasing even thought the setting allows me to purchase at will?

    I have the same issue and have tried those steps. I worked with MS support for nearly 3 hours to no avail. Any other thoughts
  8. Centro-BD538DDA-02FA Win User

    Blocked from purchasing even thought the setting allows me to purchase at will?

    I have the exact same problem, I'm also trying to buy vc on 2k, could u notify me if u find a solution?
  9. Psyqed Win User

    Blocked from purchasing even thought the setting allows me to purchase at will?

    We need an update for the xbox one ASAP!!!!
Thema:

Blocked from purchasing even thought the setting allows me to purchase at will?

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