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Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Try reinstalling the Gaming Services app on your Windows 10 device:

- Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).

- In the Administrator: Windows PowerShell screen, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Install the app on that page, and select Yes when you receive the User Account Control (UAC) prompt.

- Restart your device, and try to install the game again.

If that fails, then try this before installing gaming services again;

Open Powershell in admin mode and paste the following, which I believe reinstalls the default apps on Windows 10.

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

I have the same problem and also the monitor screen goes blank. I tried on different games. When you move the cursor up or down, the screen goes blank, then the image appears again, and either the taskbar at the bottom of the screen or the top panel of
the window appears. The only solution is to play in windowed mode.

is the update tab in windows and security - windows update supposed to be blank? or is there something wrong with it?

For me, I can stream for like 1 minute only then the screen went totally blank on Xbox App on Windows.

I am using Windows 11 Xbox App and Xbox One X console.

yes.. I got this same issue.. I clicked "ill take it" and got a blank window .. .. how do I get back to the questions