Blank Pages on Xbox Application on PC

/u/chaotropy · Mar 16, 2023

Hello! I've had an Xbox Ultimate Gamepass subscription for the past month as a free trial on PC and to be honest I loved it and loved the bonus features that came along with it so after the trial subscription ended, I participated in the new Xbox Insider Hub initiative that provides PC Gamepass and made a new subscription but since then I've had almost all the pages on my Xbox application blank as shown down below in my screens:

https://i.imgur.com/tLMHoBw.png

https://i.imgur.com/dCExfGF.png

https://i.imgur.com/IkIFPu6.png

So, does anyone know what could be causing this issue or how to fix it?

submitted by /u/chaotropy
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Rostom L

Thanks for the information. Since it's still in Preview, it is expected that we may encounter issues with it from time to time. No worries, the Xbox team are there to investigate and fix it on their next update.

I appreciate your patience and time here in the community. Take care!

Rostom L

Hi Chaotropy!

May I know from which country are you located? Just to give you a heads up, since this is an issue about Xbox Insider and PC Game Pass Preview, we only have limited support from that here in the community. Xbox Insiders have dedicated team to track and investigate issues while it's on testing mode.

I recommend that you report the issue instead via the Xbox app or through the Feedback Hub. Learn more about that here https://www.reddit.com/r/xboxinsiders/comments/...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Chaotropy

I'm from Egypt. I'll check that subreddit for solutions then thanks!

Edgarour

Have you checked that it is not a loading problem either through the application of xbox for mobile phones and PCs? because it is possible that the DVr page is no longer functioning properly

Sodangidni

Hello, RafaMSx. I'm Arturo, a community user like you (not an employee), and I'll be glad to provide assistance with your inquiry today.

Could I know if you recall updating Windows before experiencing this issue?
If your answer is affirmative, or you don't recall, could you try removing the latest updates before trying again?

Windows 11:
“Select Start > Settings > Windows Update > Update history > Uninstall updates.”

Reference link:
https://support.microsoft.com/windo...s-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0

Once done, please make sure to disable temporarily the automatic updates feature and restart your PC before trying again.

In case the issue persists, please let me know.
Additionally, is your PC enrolled in the Windows Insider program?

I'll remain attentive to your comments.

Regards,

Arturo.

Blank Pages on Xbox Application on PC