black slow start up screen

I do have it installed. Seems my whole xbox is struggling. Very slow to log in when I start BO2 getting a black screen and freeze up

I'm now experiencing what appears to be the same issue as Terrell Watson. My xbox had started behaving glitchy and slow for the past week or so. Then today at start up my Xbox One was stuck at the green loading screen for 10 plus minutes before the screen
went black. My Xbox One then hung on a blank black screen forever sometimes displaying an icon for a few seconds before going completely black again.

Same here slow slow slow.........Black screen

Hi there,

I believe Microsoft has a 1 year warranty on console but it depends on region

Regards

Hi there,

I would advise against thowing it in the bin, since as far as I know Microsoft gives a 1 year warranty on the console (could be more depending on the country/region you are from)

To try and fix things, please try the Factory reset option via these steps (There is an option to keep games and apps installed, feel free to choose that one)

Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds. Plug the power cord back in. Press and hold the BIND button (located on the left side of the console) and the EJECT button (located
on the front of the console), and then press the Xbox button on the console. Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. Note If you don't hear two power-up tones after 15 seconds,
it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed. You can release the BIND and EJECT buttons after the second power-up tone. This should show a menu with the option to factory reset the console, if it does not
please try the steps again.

If these steps do not fix the issues, then I suggest contacting Xbox Support via Phone or Microsoft Support Chat to see if they have any other steps to try, they can also assist you in setting up a repair request and also confirm if the repair is within
warranty or not.

To contact Xbox Support use http://support.xbox.com/contact-us

Let us know the results