Black screenshot WMR

Discus and support Black screenshot WMR in XBoX on Consoles to solve the problem; Help with a problem. I take a screenshot and get a black screen. 4e7823cb-f061-4c6d-b339-086b4b8a1394 Discussion in 'XBoX on Consoles' started by Senseis San, Nov 29, 2022.

  1. Senseis San
    Senseis San Guest

    Black screenshot WMR


    Help with a problem. I take a screenshot and get a black screen.

    :)
     
    Senseis San, Nov 29, 2022
    #1
  2. JosefLBohorquez Win User

    Black screenshot WMR

    Thanks, let's try this in this case:

    A. Try uninstalling the most recent windows update, just in case it is the one causing conflicts

    *If the issue persist uninstall the next recent update and repeat, don't forget to disable automatic updates temporarily

    https://support.microsoft.com/en-us/windows/rec...

    B. Open task manager > select the startup tab > disable all the programs listed there temporarily

    Restart the PC and try again

    C. Do a clean boot in your PC and try again

    https://support.microsoft.com/en-us/topic/how-t...

    D. Create a new local administrator user in your PC and try from there

    https://support.microsoft.com/en-us/windows/cre...
  3. JosefLBohorquez Win User

    Black screenshot WMR

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Senseis

    Additional information is needed, please tell me:

    Is this happening on Xbox or PC?
    If it’s on Xbox, what console do you have?
    If it’s on PC, are you using windows 10 or 11?

    In any case:
    What game is that?
    Is this happening only with this game or if you try a different game something similar happens?
    And, what did you tried so far to fix this
    In that way I can advise you different things or how to proceed
  4. Senseis San Win User

    Black screenshot WMR

    installed clean operating system with all the latest updates.
  5. Senseis San Win User

    Black screenshot WMR

    controller from Samsung odessey. There was no such problem before.
  6. JosefLBohorquez Win User

    Black screenshot WMR

    Are you using the game bar to take an screenshot?

    If yes, did you tried using the Windows key + Shift + S command instead?

    If you try not VR games the screenshot feature works as expected?
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Black screenshot WMR

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