Black Screen Update

xStarscream73x · Mar 22, 2018

Hey folks, new update has caused a black screen where the dashboard used to be......having followed all of the suggestions on the support forum with no joy, should I just attempt factory reset?

:)

Tanker1954 · Mar 22, 2018

Xbox One Blank Screen

I am getting black screen after update on x360,let set ,unstalled,reinstalled still black screen ????

Trickywolf 01 · Mar 22, 2018

Xbox one black screen

Will a new hard drive fix black screen ? Lost power during update ,black screen since . Cannot reset

Mister Taurus · Mar 23, 2018

Hi there,

Thank you for reaching out to us with this issue. If this is a preview OS build, we recommend posting the issue in

those forums to make the team aware of what you're seeing. We recommend following the steps listed on

the support page for failed updates to get this issue resolved. Thank you.

Tanker1954

I am getting black screen after update on x360,let set ,unstalled,reinstalled still black screen ????

Bazajaytee

Just as a heads up, the black screen is normal.

It should be green splash, black screen then dashboard.

After a system update, the black screen can remain for a few minutes before you see anything.

lzyazn

This exact problem happened to me. I just updated and boom just black screen instead of home screen. I click report a problem and it goes to open the app then black screen. I put in a disk and loads up the game screen and then black screen.

Jyxa

TabeticGolem07, does this black screen occur while you are updating? If so, what percentage are you at when the black screen occurs?

xStarscream73x

Same here, black screen arrived during the update. Is there a way to remove the update?

Black Screen Update