black screen on msfs

The MSFS seems to start, but it only comes up with a black screen, an nothing happens.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello airetrix,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are experiencing a black screen issue when launching Microsoft Flight Simulator on your PC. This can be caused by various factors, such as incompatible drivers, corrupted game files, or insufficient system resources.



To better assist you, I need some more information from you. Please answer the following questions:



- What is the model and specifications of your PC?

- What version of Windows are you running?

- Do you have the latest updates for Microsoft Flight Simulator and your graphics drivers?

- How long have you been facing this issue?

- Does the black screen occur right after launching the game or during gameplay?

- Do you hear any sound or see any error messages when the black screen happens?

- Have you tried any troubleshooting steps so far? If yes, what were they and what were the results?

Here are some steps you can try to resolve the problem:



- Make sure your PC meets the minimum system requirements for Microsoft Flight Simulator. You can check them here: Microsoft Flight Simulator | Xbox

- Update your graphics card drivers to the latest version. You can find them on the manufacturer's website, such as NVIDIA, AMD, or Intel.

- Verify the integrity of the game files using the Xbox app. To do this, open the Xbox app, go to My games & apps, select Microsoft Flight Simulator, click on the three dots icon, and choose Repair.

- Run the game as an administrator. To do this, right-click on the game shortcut or executable file, select Properties, go to the Compatibility tab, check the box next to Run this program as an administrator, and click OK.

- Disable any background programs that may interfere with the game, such as antivirus software, overlays, or streaming applications.

Kindly visit the links below for additional help:

How to fix a black loading screen – Microsoft Flight Simulator Support (zendesk.com)

How to troubleshoot crashing on the loading screen issues – Microsoft Flight Simulator Support (zendesk.com)

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Sorry for the mistake, and thank you for correcting it

Hello,

Thanks for taking the time to share about the problem with Microsoft Flight Simulator.



Based on the information you have shared, we understand that you are playing Microsoft Flight Simulator, and since your concern is posted in the wrong category (Windows 10/Gaming), we will be moving this thread to the correct category (Game issues), where moderators in the corresponding category will assist you further on your concern.

Thanks for your patience and understanding.



Best Regards,

| Microsoft Community Support Specialist