Black Ops 6 crashing on startup PC gamepass

Hi there! This is Virginia O.

I understand that you are experiencing issues with the game update for Call of Duty Black Ops 6.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, this is a known problem with some Call of Duty games, including Black Ops 6, where the download includes additional content or the entire Call of Duty HQ launcher, even if you only want to play a specific part of the game.

There are working troubleshooting steps shared on this link: https://www.reddit.com/r/blackops6/comments/1gh... kindly follow the steps given.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your cooperation.

Yes I did the verify and repair option on xbox app.

So it’s a problem with activision thanks you for your help.

You are always welcome in this community, Jaron.

Thank you for the update and I'm sorry about your situation. Have you tried verifying the integrity of the app?

To verify and repair game files on the Microsoft Xbox App for PC, follow the steps below:

Open the Microsoft Xbox App and highlight Black Ops 6.

Select the […] button next to the play button your game title and choose Manage.

Select Files, then select Verify and Repair.

You will then receive a pop-up warning you that you will not retain any mods or game saves that are not backed up.

Select Yes to continue, the application will then verify your games files. You can launch the game once complete.

If verifying the integrity of the game does not work on your situation, I would recommend that you submit a support ticket directly to Activision. By doing this, we can make sure that your case will be logged, attended and monitored accordingly. Please use this link and login using your Activision account, then click the "Submit a ticket" on the bottom part of the page:

https://support.activision.com/results-page?g=C...

Regards,

Alvaro

I'm playing on pc, windows 11 and it is only in Black Ops 6. I don’t have any code but the error message is "Error code : Lost connection to host/server"