Black Desert won’t start

Hello Hakuna Matata2,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're having trouble starting Black Desert on cloud gaming. This issue could be caused by a number of factors, such as network connectivity issues or game server issue. Let us check and see on what we can do to help address your concern and point you to the right support team to get the most accurate information of your concern.

If we may ask, what device are you using to play the game on cloud gaming? Have you tried playing on different devices to make sure that it is not the device is causing the issue and we can point the problem to the connectivity or game server issue?

For the meantime, here the things that we can do:

1. Check your network connection: Make sure that your device is connected to a stable and reliable network connection. You can try resetting your router or modem to see if that helps.



2. Clear your cache: Clearing your browser cache and cookies can sometimes help resolve issues with cloud gaming. You can do this by going to your browser settings and selecting "Clear browsing data."



3. Update your device: Make sure that your device is running the latest version of its operating system and that all updates are installed.



4. Contact the game developer: If none of the above steps work, you may need to contact the game developer for further assistance. They will provide you the most accurate information if the issue was caused by the game server downtime. Use this link: Pearl Abyss Official Website | Pearl Abyss



I hope this helps! Let me know if you have any other questions or concerns.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Was started on FF XV but Black Desert got me sidetracked

Hello DerwinVargas,

Thank you for your post. I understand you are experiencing an issue with brightness in Black Desert on your Xbox One S. To troubleshoot this, please visit

Black Desert Support.

I hope this helps.

I would say Black Desert and PUBG

Hi all,

will be playing black desert mostly.