Billing

Discus and support Billing in XBoX Accessibility to solve the problem; I've been with Xbox since I was 2003. I've been with Xbox gold since 2006. I've have gamepass ultimate since it came out. I know you need to do... Discussion in 'XBoX Accessibility' started by DaRealNukem, Jan 24, 2023.

  1. DaRealNukem
    DaRealNukem Guest

    Billing


    I've been with Xbox since I was 2003. I've been with Xbox gold since 2006. I've have gamepass ultimate since it came out. I know you need to do promotion to get new subscribers. I get it, I'm not trying to be rude or act like this isn't fair. I want guys tobe able to keep doing what you do for every. I've just been a hardcore Xbox fan my whole life and money is really tight for me at the moment or I wouldn't be sending this. I will be an Xbox fan for the rest of my life l. I have spent a lot of money because I love you guys and everything you do. I was just really hoping you guys would be willing to give me a discount on gamepass ultimate not forever just for as long as you are willing to do so. I really love your subscription but at the moment I won't be able to keep it for much longer at least for awhile. So I was hoping you'd be willing to give a long time fan and someone who will forever be on your team if you'd be willing to give me any kind of discount. I know this is selfish to ask. I know that if you did, you'd have to for anyone who ask. The thing is I have no one to tell and if you would so that I'd sign anything saying I would never talk about it. I'm just struggling right now and Xbox is all I have to give me a break from my problems that seem to pile up. I'm sorry for waisting your time. Just thought I'd give it a try before I had to cancel. Thanks for any consideration. And either way keep up the good work.

    :)
     
    DaRealNukem, Jan 24, 2023
    #1
  2. THEOWENKILLER Win User

    billing

    you have cancel the auto renew before you can remove any card.
  3. WPAK Win User

    Billing

    Hi there,

    using different regions then the one you actually live in is unsupported and can result in issues, like you are experiencing at the moment.

    The only thing you can try is to contact Xbox Support (via Phone or Microsoft Support Chat) via
    http://support.xbox.com/contact-us

    They might be able to assist, if the can't then I'm afraid you will have to wait at least 3 months before you can change it back again
  4. StefanNeubauer Win User

    billing

    1. sure you can get it cancelled: either by sign in on xbox.com, then click on "my account" and "disable automatic renewal" or let xbox support do this on phone

    2. no, im afraid once started gold is not transferable to a different profile
  5. AustinM71 Win User

    Billing

    hi guy's, thanks for the reply's this may of just answered my question, i am nearly sure i owe for a month's xbox live as i had only been paying monthly never even thought of that being my problem, so thanks :)
  6. Mistress Sara Win User

    Billing

    Hi there,

    First - check the card and see if the charges are pending or posted. If they are both pending, you can't do anything until the credit card company posts them. Reason why - pending charges can be removed within a day or two, as they are often 'hold' amounts
    until the charge clears in the system and get posted to your account.

    If post are posted amounts - be sure to check
    https://account.microsoft.com/
    > Payments and billings to check the order history to make sure they are 2 identical charges. It could be 2 different charges of the same amount but for 2 completely different items.

    If they are identical posted charges, you can go to https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund
    to submit a refund request.
Thema:

Billing

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