billing problems

Discus and support billing problems in XBoX on Consoles to solve the problem; my account has been suspended for past due payment and i am not able to purchase gold with a new card????? de27e724-38e4-40dc-bbaf-244cd0ba04e1 Discussion in 'XBoX on Consoles' started by mathewroche1, Sep 30, 2020.

  1. mathewroche1
    mathewroche1 Guest

    billing problems


    my account has been suspended for past due payment and i am not able to purchase gold with a new card?????

    :)
     
    mathewroche1, Sep 30, 2020
    #1
  2. II Damo 420 II Win User

    billing problems

    nothing can be done there is no soloution to this , ive been at this problem for 24 hours now some people i know have had this problem for days and no fix still ................ its a problem there end not yours =( so dont expect to be online for some time
    , i tryed everything even called them up and got parred off with BS
  3. Miss Bijoux Win User

    billing problem

    Hey Sam!

    I'm sorry to hear about the issue. If you have a valid payment method on file (and you can double check on your
    Microsoft Commerce account), double check that your Xbox Live region matches your current physical location. If you aren't sure, you can always try running your account through our
    account migration tool to see.

    If everything appears to look good from what you can tell, you can try reaching out to your local
    phone/chat support teams and asking them to take a closer look at your account. We can't really dig too far into things because we are public facing. Hopefully they're able to help you out if
    my suggestions above don't do the trick.

    Good luck! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  4. LucasSkyFall Win User

    BILLING PROBLEM

    To sign via gift card, you need to have enough credit account in your account for next month's renewal. Even if you cancel the automatic renewal, on activation, it is necessary to have this credit of the following month, otherwise the signature is actually
    denied.
  5. PerryThePlaty93 Win User

    BILLING PROBLEM

    100%, you should reach out to customer support.
  6. {Parity} Win User

    BILLING PROBLEM

    If it is not an approved payment method for purchasing gamepass you will have to use an approved payment method. You can reach out to
    Xbox Support to see if they can help with that.
Thema:

billing problems

Loading...
  1. billing problems - Similar Threads - billing problems

  2. I have a reoccurring bill on my bank account from Microsoft every month on a lost account,...

    in XBoX Accessibility
    I have a reoccurring bill on my bank account from Microsoft every month on a lost account,...: The account with the recurring bill is lost. I have no access to the email or number. I am looking for a way to regain access to the account. I've submitted numerous forms to try and regain...
  3. Password reset NEVER sends a code to my email address - currently being billed for a...

    in XBoX Accessibility
    Password reset NEVER sends a code to my email address - currently being billed for a...: I have followed tried all the solutions offered here. I have tried to contact support to no avail. I realized from a credit card statement that I am being billed for an xbox pass and cannot login...
  4. need help disputing bill

    in XBoX on Windows
    need help disputing bill: I need to dispute a bill for xbox live for which i never signed up nor use and no idea how MS got the CC card being used...ii am frustrated and need fixed now or is it best to contact attorney...
  5. Is there a limit when using charge to bill on EE?

    in XBoX on Consoles
    Is there a limit when using charge to bill on EE?: Cheaper games give me the option, but the new Tekken 8 does not 7f2c21c3-d538-402f-a883-ba526762283e
  6. Billing Error and NO purchase history

    in XBoX on Windows
    Billing Error and NO purchase history: Recently, I had bought a PC Game Pass on the Internet. However, when I login using my PC it require to repurchase again. Then, I had spent two RM5 to buy the Game Pass and still the same. Unable...
  7. Why can't I gift my friend Minecraft Java edition it said check for unpaid bills and I did...

    in XBoX Games and Apps
    Why can't I gift my friend Minecraft Java edition it said check for unpaid bills and I did...: Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out. Get more info 2AP6RMktyEWJYSFjVuR7pQ.198.6.4 d46af0bf-2982-46e2-ba8c-5d9feeef78eb
  8. i have several accounts and i am getting billed for ones i don’t use

    in XBoX Accessibility
    i have several accounts and i am getting billed for ones i don’t use: i am being billed for accounts that are not being used, how do i find out what accounts are not active? aafa133c-26ed-4302-9887-5d91eb9aafde
  9. I've been enrolled to EE/BT and now I cannot turn off recurring billing!

    in XBoX Accessibility
    I've been enrolled to EE/BT and now I cannot turn off recurring billing!: Before you say it, I know. STUPID! In short, I bought a game pass key from GAMIVO.com, never had any issues before tonight. Safe to say I will never go this route again. So, purchased, redeemed...
  10. kid racks up £4000 bill on fifa, this is the problem with microtransactions

    in XBoX on Consoles
    kid racks up £4000 bill on fifa, this is the problem with microtransactions: its not really bad parenting, bad parenting is shouting at your child or letting them play on the street etc, its not endangering the child so its not that bad, its the companies taking advantage...