Billing problem

Discus and support Billing problem in XBoX Games and Apps to solve the problem; I'm trying to buy a game from xbox store, but it keeps saying my info is incorrect. I know its not, I've put it in 10 times and had it auto copied from... Discussion in 'XBoX Games and Apps' started by Anonymoosedid711, Apr 11, 2021.

  1. Anonymoosedid711
    Anonymoosedid711 Guest

    Billing problem


    I'm trying to buy a game from xbox store, but it keeps saying my info is incorrect. I know its not, I've put it in 10 times and had it auto copied from my Google account 5 times aswell and it has the same problem. I've tried everything I can this of and it won't work.

    :)
     
    Anonymoosedid711, Apr 11, 2021
    #1
  2. II Damo 420 II Win User

    billing problems

    nothing can be done there is no soloution to this , ive been at this problem for 24 hours now some people i know have had this problem for days and no fix still ................ its a problem there end not yours =( so dont expect to be online for some time
    , i tryed everything even called them up and got parred off with BS
  3. Miss Bijoux Win User

    billing problem

    Hey Sam!

    I'm sorry to hear about the issue. If you have a valid payment method on file (and you can double check on your
    Microsoft Commerce account), double check that your Xbox Live region matches your current physical location. If you aren't sure, you can always try running your account through our
    account migration tool to see.

    If everything appears to look good from what you can tell, you can try reaching out to your local
    phone/chat support teams and asking them to take a closer look at your account. We can't really dig too far into things because we are public facing. Hopefully they're able to help you out if
    my suggestions above don't do the trick.

    Good luck! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  4. LucasSkyFall Win User

    BILLING PROBLEM

    To sign via gift card, you need to have enough credit account in your account for next month's renewal. Even if you cancel the automatic renewal, on activation, it is necessary to have this credit of the following month, otherwise the signature is actually
    denied.
  5. PerryThePlaty93 Win User

    BILLING PROBLEM

    100%, you should reach out to customer support.
  6. {Parity} Win User

    BILLING PROBLEM

    If it is not an approved payment method for purchasing gamepass you will have to use an approved payment method. You can reach out to
    Xbox Support to see if they can help with that.
Thema:

Billing problem

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