Billing info

Discus and support Billing info in XBoX Rewards & Social to solve the problem; I've checked my billing info and now it's all right but on my rewards page says it's not, what else do i have to check? I don't have a payment option... Discussion in 'XBoX Rewards & Social' started by jossanklibeter, Nov 11, 2016.

  1. Billing info


    I've checked my billing info and now it's all right but on my rewards page says it's not, what else do i have to check? I don't have a payment option added is it needed? please help, thanks.

    :)
     
    jossanklibeter, Nov 11, 2016
    #1
  2. billing info

    Hello there,

    As far as I know the info will remain.

    You should contact support for this matter.

    Click here

    Good luck!
     
    IIII Modz IIII, Nov 11, 2016
    #2
  3. PhDPeddler
    PhDPeddler Guest
    billing info

    It only deletes it from the 360. I always feel better calling support to deal with CC and CC delete. It should still be there.
     
    PhDPeddler, Nov 11, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Billing info

    Hello jossanklibeter,

    We responded to your post at (What do I need to get my credit deposit?). At the current time, we have not yet received a resolution from
    the other team working on this issue.
     
    XBLRewards8, Nov 14, 2016
    #4
  5. XBLRewards8 Win User

    Billing info

  6. HassanB Win User

    Billing info

    Hello,

    You will need to contact phone support and speak with the billing department about any sort of cancelations and or refunds. As far as why you're not able to use your prepaid card, it's probably because the card you currently have on file is invalid/expired
    and cannot be used to pay for your subscription. That more than likely needs to be changed before you're able to continue with your subscription or use any sort of prepaid card.

    You can reach out to phone support by visiting this page here.
  7. Legends Future Win User

    billing info

    When you remove your GT off your Xbox, Everything saved on that account is still attached to it. Including Credit Cart Information
  8. IIII Modz IIII Win User

    billing info

    Hello there,

    As far as I know the info will remain.

    You should contact support for this matter.

    Click here

    Good luck!
  9. PhDPeddler Win User

    billing info

    It only deletes it from the 360. I always feel better calling support to deal with CC and CC delete. It should still be there.
Thema:

Billing info

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