billing for assistance. Late payment unresolved

Discus and support billing for assistance. Late payment unresolved in XBoX on Consoles to solve the problem; Hello, since the last monday i can't game on line because i have a late payment. I was surprised because i have already change my old card by the new... Discussion in 'XBoX on Consoles' started by Tchernobayle, Oct 14, 2017.

  1. Tchernobayle
    Tchernobayle Guest

    billing for assistance. Late payment unresolved


    Hello,

    since the last monday i can't game on line because i have a late payment. I was surprised because i have already change my old card by the new one (on my xbox one) for my xbox live since few months. But when i go on my micorsoft account i saw the oldest
    card.

    I tried to click on pay now to resolve my situation, i selected my new card (already register), and it's not working.

    I saw "it's done" but nothing happend and i continu to see my late payment... Today (the 15 october) after your buy breackdown, it's the same. Please help me... Sorry for my english i do my best. And Give me a real solution

    :)
     
    Tchernobayle, Oct 14, 2017
    #1
  2. NikkiBeckman
    NikkiBeckman Guest
    Xbox Live Family Pack

    there may have been unresolved billing issues on the accounts that were added to the family pack

    i recommend signing in to each account on xbox.com and checking the payment/billing history before trying to re add them into the family pack
     
    NikkiBeckman, Oct 14, 2017
    #2
  3. NikkiBeckman
    NikkiBeckman Guest
    Owe Microsoft Money On Removed Card

    it's your current balance, but if there were past charges left unresolved your payment methods need to be dealt with . I agree with mad cow dizease, you should contact support and talk to billing.
     
    NikkiBeckman, Oct 14, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    billing for assistance. Late payment unresolved

    You would need to contact support
    here
    as they are the only ones with access to your account & billing info & can take payment for any outstanding balance you have.
     
    Daft Badger, Oct 15, 2017
    #4
  5. Daft Badger Win User

    billing for assistance. Late payment unresolved

    You would need to contact support
    here
    as they are the only ones with access to your account & billing info & can take payment for any outstanding balance you have.
  6. NikkiBeckman Win User

    Xbox Live Family Pack

    there may have been unresolved billing issues on the accounts that were added to the family pack

    i recommend signing in to each account on xbox.com and checking the payment/billing history before trying to re add them into the family pack
  7. NikkiBeckman Win User

    Owe Microsoft Money On Removed Card

    it's your current balance, but if there were past charges left unresolved your payment methods need to be dealt with . I agree with mad cow dizease, you should contact support and talk to billing.
  8. Lovechaser Win User

    Battleblock Theater download wont work

    Hi!

    Make sure you have a valid payment option linked to your xbox account.

    You can find assistance in managing your payment option(s) here.
  9. Zero420override Win User

    Can't purchase anything. No error code, just keeps bringing me back to purchase screen. Help!

    You can always reach out to Billing and Payments for Microsoft through this link provided:Support

    Hope this is of assistance.
Thema:

billing for assistance. Late payment unresolved

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