Billing errors

Discus and support Billing errors in XBoX Sales and Promo to solve the problem; I have a charges from the store to my account one for 226.76 with no receipts or reason for. 65b5c58f-a681-435f-9f42-ce0eae7065f7 Discussion in 'XBoX Sales and Promo' started by Toradon-[xboxvenue], Feb 26, 2021.

  1. Toradon-[xboxvenue]
    Toradon-[xboxvenue] Guest

    Billing errors


    I have a charges from the store to my account one for 226.76 with no receipts or reason for.

    :)
     
    Toradon-[xboxvenue], Feb 26, 2021
    #1
  2. VibroPlex Win User

    billing errors

    Have you checked all the info, payment acct + other is current, at
    http://commerce.microsoft.com     ?



    If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See
    http://tinyurl.com/XBLnumbers ...



    but a faster way to speak to a Billing Agent is to go to
    http://xbox.com     - sign in there if you can - then go to
    http://support.xbox.com/contact-us?xr=footnav#0:2:5



    Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.
  3. onyxishere Win User

    billing errors

    Sorry to hear that you're having issues changing your payment info. However, if you contact support they should be able to help you out here.

    support.xbox.com/contact-us
  4. URLORD OF CHAOS Win User

    Billed In Error

    First question: WHY? Why would you do a search for an available gamertag if you did not intend to truly OWN it when it was actually available? Second question involves the controller you used, more specifically: Does your left thumbstick move on its own?
    Because I know for a FACT that in order to make a purchase you must use it.
  5. Smwutches Win User

    Billing error

    For billing issues you will need to contact support. http://support.xbox.com/contact-us
  6. SH4D0WZ0MB1E Win User

    Billing error

    You would have to contact Microsoft support to help you out with this issue, as they are the only ones who can authorize refunds.

    support.xbox.com/.../contact-us
Thema:

Billing errors

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