BILLING ERROR, NON CORRECTABLE. "Please Halp" -Lilu Dallas

Discus and support BILLING ERROR, NON CORRECTABLE. "Please Halp" -Lilu Dallas in XBoX on Consoles to solve the problem; Since November I have not been able to purchase items on Xbox live. Xbox has no problem charging for Xbox Live Gold. Nothing stops that :P. I... Discussion in 'XBoX on Consoles' started by tinmenbrigade, Jan 4, 2014.

  1. BILLING ERROR, NON CORRECTABLE. "Please Halp" -Lilu Dallas


    Since November I have not been able to purchase items on Xbox live. Xbox has no problem charging for Xbox Live Gold. Nothing stops that BILLING ERROR, NON CORRECTABLE.  "Please Halp" -Lilu Dallas :p.



    I originally called and through the discussion nothing was wrong with my account. I was told to call my banks and check it out and also update my addresses.. I have 4 different methods of payment on file. Two separate cards, and two separate PayPals (one
    being a friends just to see if it would work). I called my bank and my bank checked out just fine. I confirmed my address on Xbox as well as my bank. My bank had let me know that Xbox was authorization was accepted, just no money was being charged. Meaning
    the bank had accepted the possible incoming charge. Nothing wrong with the bank.



    I called back, Xbox had told me this time I had "Risk Lock" on my account and it needed to be turned off. I went through the steps and was told to try to buy something in a few days.

    Didn’t work. I call back to Xbox support and I was informed that the last person didn’t actually turn it off. They then attempted to shut it off.. same process. Wait 24-48 hours.



    Tried again. Did not work.



    I tried the IM feature on Xbox Support. I was a completely different reason why my account was not working. I was told that I had an outstanding balance from 02-20-2011 three years ago. And that this charge three years ago was why my account is not working.
    Logically, I’ve been actively using my account for three years…with no trouble… and it stop full functionality 11-2013. This make absolutely no sense. I had the IM archived and emailed to me.





    I then immediately called Xbox support. This was the worst experience I’ve had with phone support in recent memory. The associate did not fully understand the Xbox product and she didn’t really listen at all to what I was saying. I mentioned the above story
    and she basically “skimmed” what through my words. She wasn’t listening to me at all, till I got upset. After she came to a new conclusion. That back in April of 2013 my card was declined and this is why my account in November stopped working.

    After a conversation that went in circles about how that makes perfect sense, I brought up “Risk Lock” she wasn’t sure what that was. That’s really not a problem, but why not ask a supervisor for help at this point?

    She escalated it, I receive an email saying its been fixed. I tried to buy something. Didn’t work.



    Please help.

    :)
     
    tinmenbrigade, Jan 4, 2014
    #1
  2. NDWest14
    NDWest14 Guest
    HALP!!! "Wireless Network Hardware" Error

    Run a cord if possible, you're speed will increase 10 fold and you'll never have a wireless problem again.
     
    NDWest14, Jan 4, 2014
    #2
  3. General.Mig
    General.Mig Guest
    HALP!!! "Wireless Network Hardware" Error

    May sound stupid, but did you try a hard reset?

    This has fixed every issue I've ever had.
     
    General.Mig, Jan 4, 2014
    #3
  4. uait Win User

    App non trovata

    Direi che non puoi fare niente: quello che c'è nel marketplace è indipendente dalla tua volont .
  5. Isonnazzo Win User

    Xbox 360 games with gold!

    No buga, il plus lascialo fuori dalla questione è tutta un'altra storia....

    Non mischiare un servizio a pagamento con un'iniziativa per farsi pubblicit positiva e coprire quella negativa scaturita dalla One (almeno la One del 21)
  6. DrStrangeL0ve19 Win User

    Have not received my 5 free games after acting on a promotion

    yeah, I check all my email's and non of them have anything, and I checked my billing information and the email is correct
  7. marxcam75 Win User

    Not-Free Game Whit Gold

    purtroppo anche a me lo da a pagamento invece di essere gratis. Sia dalla console che dal browser. Non so cosa fare. La cosa strana è che mi indirizzava sul sito in giapponese non in italiano. Speriamo che risolvano.
  8. luchador67 Win User

    Problema con la XBox Kinnet ...

    Assolutamento no. Non devi ricomprare niente. Basta riscaricare tutto quanto con il profilo di tuo marito dalla "coda dei download" e (se la vecchia xbox non la usi più) spostare le licenze.

    Bisognerebbe avere qualche informazione in più.
Thema:

BILLING ERROR, NON CORRECTABLE. "Please Halp" -Lilu Dallas

Loading...
  1. BILLING ERROR, NON CORRECTABLE. "Please Halp" -Lilu Dallas - Similar Threads - BILLING ERROR NON

  2. Why is Roblox asking for Billing email address Dates and amounts of any charges Method of...

    in XBoX Games and Apps
    Why is Roblox asking for Billing email address Dates and amounts of any charges Method of...: Im trying to get my roblox account back from 2020 it talks about Billing email address Dates and amounts of any charges Method of payment and I don't know what is was because it was a long time...
  3. I have a games Microsoft bill which I Dnt recognise

    in XBoX Games and Apps
    I have a games Microsoft bill which I Dnt recognise: I have a games purchase bill that I do not recognise. Can someone please call me to discuss 6ee04ab8-8e0c-4626-b2e0-9eb9ad9b21df
  4. Billed but did not sign up for account

    in XBoX Accessibility
    Billed but did not sign up for account: I was charged $137.79 on my credit card this month but did not reactivate my account. I am requesting this to be refunded. The account username is Brakefield4 the email associated with this ***...
  5. why my recurring billing for my Minecraft Bedrock realm is not working and, every time I...

    in XBoX Games and Apps
    why my recurring billing for my Minecraft Bedrock realm is not working and, every time I...: Hi, this is the second time this happens. Last month my realm was "expired". This should not happen because recurring billing is activated. When I try to renew the realm, the renew button takes...
  6. Billing Error and NO purchase history

    in XBoX on Windows
    Billing Error and NO purchase history: Recently, I had bought a PC Game Pass on the Internet. However, when I login using my PC it require to repurchase again. Then, I had spent two RM5 to buy the Game Pass and still the same. Unable...
  7. I can't purchass game pass when I put in my billing info it says error on our end try again

    in XBoX Accessibility
    I can't purchass game pass when I put in my billing info it says error on our end try again: When trying to purchass game pass it says error on our end try again and it won't let me make the purchass 4f902b3f-990a-4d48-8ede-b4d30c09302a
  8. Recurring billing option unavailable Error 8015190A whenever I sign in Xbox live for 360

    in XBoX Accessibility
    Recurring billing option unavailable Error 8015190A whenever I sign in Xbox live for 360: So I was transferring files to the cloud from my Xbox 360 with no problem then I went to play an arcade game on it it failed login and wouldn’t let me sign back in. I also can’t play any Xbox 360...
  9. Error Keeps Occuring When Trying To Add Billing Info On Minecraft.Net

    in XBoX Games and Apps
    Error Keeps Occuring When Trying To Add Billing Info On Minecraft.Net: every time i try adding my billing info on minecraft.net, im greeted with the same error "Oops! Something went wrong when saving your card." what do i do here? 83f336c8-4c50-4790-85e4-e18d46dbfde7
  10. Error not allowed to play online but i just payed my bill with a 10$ gift card

    in XBoX on Consoles
    Error not allowed to play online but i just payed my bill with a 10$ gift card: it lets me in to my account and online it also let me download the free games for the month and i can access every feature but when I go to play WW2 it says this is account is not allowed to play...