Billing date

Discus and support Billing date in XBoX Accessibility to solve the problem; Morning all Can anyone advise please if i can change my billing date for my ultimate subs, mines lapsed this month due to moving bank accounts and i... Discussion in 'XBoX Accessibility' started by SP Rhino, Sep 19, 2023.

  1. SP Rhino
    SP Rhino Guest

    Billing date


    Morning all

    Can anyone advise please if i can change my billing date for my ultimate subs, mines lapsed this month due to moving bank accounts and i want it to start on 1st of each month despite only reactivating it today.

    Tia

    :)
     
    SP Rhino, Sep 19, 2023
    #1
  2. Nkosana23 Win User

    Billing date

    Hi. My name is Brilliant and I am happy to assist you today.

    There is no official way to change date of payment. You can instead try cancel your subscription then resubscribe on the preferred subscription date.

    I hope this helps resolve your query.
  3. JRon814 Win User

    Reoccurring Bill Dates

    Yeah I understand. the first time it happened I didn't notice this until after it took the next payment out because I didn't think twice about the app being the wrong date. That was months ago.

    it's not like its a major bug, and they don't seem to be in much of a hurry to fix it.

    I'm not too upset about it. It's just if it happened to me, who knows how many other people it's happened to. That's just not right.
  4. HackingSpartan8 Win User

    Reoccurring Bill Dates

    Hello, the issue with the phone app is a common issue, it is happening to me as well. It's just a glitch, I don't think it's shady. For now, there is no fix. Like my fellow ambassadors said, the safest way is to check your console or account.microsoft.com
  5. napalm 31337 Win User

    Reoccurring Bill Dates

    Yes my gamer profile is the same on my app as it is on my console. I understand about checking Microsoft.Com but to be honest I never get on here.

    Also why do I have to check 3 things to make sure a dates right?
    Can you go to http://account.microsoft.com/services site and tell us if you see the same date of your console? In this case the issue is on Xbox App on your smartphone,
    have you tried to delete and reinstall the App? is easy and not time consuming.
  6. LegoNinja187 Win User

    Reoccurring Bill Dates

    Just check to make sure that you are signed in with the same account on both devices, and if so, then check the link provided by WPAK.
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Billing date

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