better together

Discus and support better together in XBoX Games and Apps to solve the problem; is the better together issue fixed? c891aa90-57d9-4c53-b5b2-6a630655bd89 Discussion in 'XBoX Games and Apps' started by Awesomecrush, Sep 21, 2017.

  1. Awesomecrush
    Awesomecrush Guest

    better together


    is the better together issue fixed?

    :)
     
    Awesomecrush, Sep 21, 2017
    #1
  2. Neerma
    Neerma Guest
    Better together

    You are probably right.

    Q:
    What's the Better Together Update redemption process for disc owners
    ?

    A: You’ll need to log into Xbox Live (no need for gold) and insert the disc. You can either wait for the prompt once the game starts or go to the Xbox Store, where you’ll will find the new version of the game. If you’ve either played five hours in the last
    12 months, or have bought DLC at any time, the new game should show up as free to download. If not, you can fulfill either of the conditions above before January 30th 2018 and then come back to the store to download. Please be prepared for a short wait, though
    - as it may take a few days to process all the redemption requests.

    So I'll just have to wait.
     
    Neerma, Sep 21, 2017
    #2
  3. Better together

    The last time I contacted them which makes 4 now I was told it takes 14 business days to show. I'm up to 17 business days and still nothing. Will be contacting them AGAIN tomorrow after work. This is total BS.
     
    FriendedSaturn9, Sep 21, 2017
    #3
  4. BigB EC
    BigB EC Guest

    better together

    Official staff posted this in another thread.

     
    BigB EC, Sep 21, 2017
    #4
  5. GrimReapin365 Win User

    Better together

    good luck. I even tried to purchase it because I got so frustrated. It still doesn’t work. That’s why they won’t give a redemption code. It won’t work. Fix this Xbox. This sucks
  6. Neerma Win User

    Better together

    Today they told me, that the offer for CD version was valid until 20th September 2017

    They lied to you, as it ends on the 31st of this month according to the Better Together Update info Microsoft even put out.
    You are probably right.

    Q:
    What's the Better Together Update redemption process for disc owners
    ?

    A: You’ll need to log into Xbox Live (no need for gold) and insert the disc. You can either wait for the prompt once the game starts or go to the Xbox Store, where you’ll will find the new version of the game. If you’ve either played five hours in the last
    12 months, or have bought DLC at any time, the new game should show up as free to download. If not, you can fulfill either of the conditions above before January 30th 2018 and then come back to the store to download. Please be prepared for a short wait, though
    - as it may take a few days to process all the redemption requests.

    So I'll just have to wait.
  7. FriendedSaturn9 Win User

    Better together

    Have you any news about this issue ? I have the same problem and have playing for more than 5 hours.

    I've contacted Xbox 3 times and they keep saying they'll send me a token and I have yet to hear back. I've played well over the 5 hours and also purchased a skin pack and ut still costs $25.99 in the store and is not in my games list. I'm starting to think
    that this so-called "free" update doesn't exist. I can't afford to buy so if I can't get it then I guess I'm stuck with a game that soon won't have any new updates and content.
    The last time I contacted them which makes 4 now I was told it takes 14 business days to show. I'm up to 17 business days and still nothing. Will be contacting them AGAIN tomorrow after work. This is total BS.
  8. Smwutches Win User

    Better Together

  9. JaredShadowBrkr Win User

    Better together

    I have been having the same problem. It's been 7 days, and still no update for me. You need to have played for 5 hours before January 30th 3018. It's really frustrating how I can't get this update... and it seems like a lot of other people are having the
    same problem.
Thema:

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