Benachrichtigungsemailadresse für Anfragen aus der Familie ändern [Edit - Translation] - ...

Hallo,

ich haben den MSFT Account schon recht lange. Die ursprünglich genutzte Emailadresse wurde/wird gehostet bei einem anderen Provider und soll in die Tonne. Nun bin ich in der Umstellung auf eine outlook.com Adresse. Diese wurde auch brav hinterlegt und in
der Accountübersicht als aktiver Alias getaggt. Die alte Email ist nirgends mehr zu finden.

Soweit klappt auch alles, .... aber wenn mein Sohn eine Anfrage nach mehr Xbox/Computerzeit stellt, wird diese immer noch an die alte Emailadresse gesendet. Kennt das jemand? Mache ich etwas falsch?

Ich hoffe ja, dass ich einfach Tomaten auf dem Augen habe und mir die richtige Stelle schnell gezeigt wird...

Vielen Dank

Tobias

[Edit - Translation] -

:)

 

Geschenkkarte [Translation - Gift Card]

Ich habe aus Versehen ein falsches Konto aufgeladen: Gleicher Name, aber andere E-Mail Adresse. Stehen beide in meiner "Familie", kann es aber nicht übertragen.

--------------------------------------

[Translation - I have accidentally charged an incorrect account: same name, but other email address. are both in my "family ", but cannot transfer it.]

 

Change of email address

hey there try this site to change your Microsoft email address attached to your Gamertag:

account.live.com/Changeid.aspx

to change the email where your Xbox notifications go to (which would be your contact email) log into your account at
Sign in to your Microsoft account then click on billing info on the left hand side. Click edit profile at the top and the email address it has listed there is the email where your notifications go.

 

Hello Kaptn,

Thank you for bringing this to our attention. When did you update your email last? It can take up to 24 hours for email changes to fully process on all platforms so you may have to wait a day before everything transitions to your new email.

Hope this helps

 

Sign in to your Microsoft account

Dies hatte ich übersehen. Dort stand noch die alte Emailadresse drin.

 

Hi Chris,

thank you very much.

I`d changed my contact email address in 2017. Today I`ve found this URL where my old email was still registered Sign in to your Microsoft account

I`ve changed it to the new one. I`ll report tomorrow...

Kind regards

Tobias

 

Hi Chris,

sadly my old email is triggert again when son asks for more time. Do you know any other way to change the contact email? May bee we should ask some identity management guys. I think you have some of them working in your company

Kind regards

Tobias

 

Hi Kaptn,

Thanks for reaching out and keeping us updated! Please check your
Contact info. These email addresses are associated with your Microsoft account, including the best place to reach you, and how you sign in. So this might be the issue.

I hope this information helps.

Side Note:

These are the steps to reach the page if the link above does not work.

Account.microsoft.com > Your Info > Contact Info > Manage this email address

 

Hi,

thank you. I'd checked that already. My old Emal isn't listed there. But I've checked my address book addresses through the link on contact page. There was an entry (the prevered one ); ) with my old email... I changed that to the new one now.

I'll report in a couple of days.

 

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