Being redirected to support when trying to get into account settings

Discus and support Being redirected to support when trying to get into account settings in XBoX on Mobile to solve the problem; Hi, I am trying to access my account settings to change a privacy setting, but whenever i try to do this, i get redirected to a support page, I'm not... Discussion in 'XBoX on Mobile' started by Gamer 123, Jun 12, 2021.

  1. Gamer 123
    Gamer 123 Guest

    Being redirected to support when trying to get into account settings


    Hi, I am trying to access my account settings to change a privacy setting, but whenever i try to do this, i get redirected to a support page, I'm not sure if other people have this problem but its really annoying and now i can't play on my friend's Minecraft realm Being redirected to support when trying to get into account settings :(, can someone help me about this.

    :)
     
    Gamer 123, Jun 12, 2021
    #1
  2. XBF Mohammed C Win User

    Being redirected to support when trying to get into account settings

    If you are a child account, you won't be granted access to the link since it requires an adult account to change them for you!
  3. XBF Meryem R Win User

    i keep getting redirected to support page when trying to change account settings for xbox

  4. ChiefJoboo Win User

    Constantly redirected to support site when trying to access profile settings

    This means your account is a child/teen account. Xbox account age can not be changed as it is permanently connected to the first date of birth entered when creating your microsoft account. This can't be changed even by xbox support. Your account will be
    promoted to an adult account when that original birth date reaches 18 (19 in Korea). You can change your microsoft account age but that doesn't change your xbox account age.

    If your xbox account is a child/teen account, you will need an adult to create an account, invite you to a family group and change some privacy settings for you - although there is no setting to allow a child to upload a custom gamerpic before they're 18.
  5. M3tal Daz3 Win User

    Constantly redirected to support site when trying to access profile settings

    You can change the birthdate under your profile yet that will not change your xbox child account into an adult account
  6. RishonPapa Win User

    Getting Redirected to Child Privacy Site when trying tiy change something in my profile

    No its not like that. Ok so I am going to play MCPE then when i signed in it says i can't play servers because my privacy settings isn't set up properly and it gave me this link:

    aka.ms/account settings

    and that redirected me to that support site and i tried editing my xbox account but it always redirects me to that support site.
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Being redirected to support when trying to get into account settings

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