Been trying for over 10 years to change email address - nothing but failure

KINGTR00PER · Dec 27, 2017

So I have a gamertag that has been used for over ten years. This gamertag is tied to email address "A", which is a hotmail domain.

I want to move this gamertag to email address "B", which is also a hotmail domain. Email address "B" is my primary email address I have been using since 1999.

Unfortunately, Microsoft already assigned a different gamertag to email address "B". They automatically assigned a gamertag to this account probably around 8 years ago, against my wishes. It is one of those dumb default gamertags Microsoft generates automatically.

So how do I move my gamertag from email address "A" to email address "B"?

I can't remove email address "B" as an alias, because I will no longer be able to use it as my primary email address (Microsoft warns that you will no longer be able to send/receive email if the alias is removed).

I can't unassign the dumb, automatically generated gamertag from email address "B". It won't let me for some reason.

I have been fighting this issue for over ten years without any success. I just want my gamertag assigned to the correct email address. How hard can that possibly be? I have been a paying customer for a long time. You would think someone would be able to
have an answer for me.

:)

Viral Surger · Dec 27, 2017

Trying to make a WLID and its not working

I am getting rid of the old email address that I have been using for my gamertag and changing it over to my gmail account. I am trying to make a WLID account for my new email address but when i do it says this email address ia already a WLID account. But
when I try to recover the password for my email address it says that this account is not a WLID account. WTF do i do? The email address im trying to change it to is
L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

huge crack · Dec 27, 2017

Changing email linked to Xbox Live account problems

What's up, I have been trying to change the email address associated with my Xbox Live account, however, when I enter the new email an error message says, "This account is already in use." The email that I am trying to change it to is MY account. It is
an existing account that I have had for a couple of months and has now become my main email, which is why I am trying to change emails. There are NO Xbox Live profiles linked to the new email that I am trying to change it to. Nothing is linked to it. It's
just a standard outlook email address, but the website will not allow me to switch to that address. I am the most confused I have ever been in my life and I would appreciate some help, thank you.

Mistress Sara · Dec 27, 2017

HI there,

Easiest thing to do, use a third email address (we'll call it Address C). Add address C to account B and remove address B from there. Then you can add address B to account A.

After that, it's your decision what to do - assign Address A to Account B, close out account B, etc.

Mistress Sara

HI there,

Easiest thing to do, use a third email address (we'll call it Address C). Add address C to account B and remove address B from there. Then you can add address B to account A.

After that, it's your decision what to do - assign Address A to Account B, close out account B, etc.

AssumedPath9498

Its the same email address I have been using for nearly 10 years and suddenly when I log in the gamertag has changed. Have emails from xbox to that email address from years ago with links to my original gamertag

Jay Sathi1

I do not know what email address the hackers have changed the new email to. Can I not provide the email address that the account has been registered to for the past 10 years, and they can track the history to see all the changes were made today?

They logged into my account and changed the email to something they created. I have access to my regular email that the account was created on, and has been linked to for a decade.

Are you saying I need to know the email that the hackers changed it to?

Powotae

Did you ever change your email address throughout the 10 years?

Mad Cow Dizease

[quote user="NecessaryPine57"]

Hi,

Hope somebody can help me with this.

I have an xbl gold account with the username Black Knight085 which is linked to a very old hotmail address.

I'm wanting to change it to me linked to my new gmail address.

I've been into the billing section and changed the address there but that seems to only relate to purchases. I'm wanting the whole sign in process and all emails/notificatios to go to the new gmail address.

I then set up a new account using the gmail address and it seems to have givemn me an xbl name of 'necessarypine57' I don't know where that name came from??

I've then gone to the account setting on the xbox and tried to associate it with the new gmail mail but it now says that account is already in use (i'd guess by necessarypine57.

How do I sort this mess out?

Thank you.

[/quote]You'll have to refer to this page: http://support.xbox.com/en-US/billing-and-subscriptions/account-management/manage-live-id

The "NecessaryPine57" is a placeholder tag for the gamertag you made under the gmail address you wanted to change your main to. Since you made a new account, refer to the following:

Switch gamertags between two Windows Live ID accounts
If you try to switch your Xbox LIVE gamertag to a Windows Live ID that is already linked to another gamertag, you will receive this message:

“The Windows Live ID you’re switching to is already linked to another Xbox LIVE account. You must use another Windows Live ID.”

Before you can switch your gamertag in this case, you must first remove the existing gamertag from that Windows Live ID account:

Create a new Windows Live ID. You will only need this Windows Live ID as a temporary means of moving your gamertags. After the gamertags have been switched, you will no longer need this Windows Live
ID.

Example:

Gamertag A is linked to Windows Live ID 1.

Gamertag B is linked to Windows Live ID 2.

Create a new Windows Live ID: Windows Live ID 3.
Switch the gamertag that is linked to the Windows Live ID you want to use to the new temporary Windows Live
ID you just created.

Example:

Gamertag A remains linked to Windows Live ID 1.

Switch gamertag B to Windows Live ID 3.

Windows Live ID 2 is now free.
Switch your gamertag to the Windows Live ID you want to use.

Example:

Switch gamertag A to Windows Live ID 2.

Gamertag B remains linked to Windows Live ID 3.

Windows Live ID 1 is now free.
To complete the swap of gamertags between the two original Windows Live ID accounts, you must wait 30 days. (A gamertag can be switched only once every 30 days.)

Example:

Gamertag A remains linked to Windows Live ID 2.

After 30 days, switch gamertag B to Windows Live ID 1.

Windows Live ID 3 is now free and no longer needed.

Been trying for over 10 years to change email address - nothing but failure