Been double charged for Train Sim

Discus and support Been double charged for Train Sim in XBoX Games and Apps to solve the problem; My son purchased the Train Sim World 3: Birmingham Cross City Line: Lichfield - Bromsgrove - Redditch, but has been charged for this and the Birmingham... Discussion in 'XBoX Games and Apps' started by John Taunton, Feb 6, 2023.

  1. John Taunton
    John Taunton Guest

    Been double charged for Train Sim


    My son purchased the Train Sim World 3: Birmingham Cross City Line: Lichfield - Bromsgrove - Redditch, but has been charged for this and the Birmingham starter pack. I am pretty sure he should have only had one charge, but even though he has used it for less than an hour, the refund system seems to be automatically denying my attempts to get a refund on either 'purchase'.

    Virtual Chat is useless, and the Callback system doesn't seem to be taking my number.

    First things first - Am I correct in saying he should only have been charged once (As far as I can see, the Birmingham Starter Pack included this route) and what is the best way to get some human to read the description of what has gone wrong. Is a chargeback through my credit card likely to succeed ?

    :)
     
    John Taunton, Feb 6, 2023
    #1
  2. John Taunton Win User

    Been double charged for Train Sim

    That would be good if it is the case. I did get two confirmations though, with two separate order numbers (even though he only clicked once)
  3. SwordofWhedon Win User

    Been double charged for Train Sim

    When a credit card is charged, a test charge is made first, and then the transaction finalized. You will see it vanish in a few days
  4. PricyMate2010 Win User

    Order [mod removed]

    Hi! Many thanks for the advances, you'r right, it is an add on for the Train Sim. I'll install the Train Sim Game.
  5. SwordofWhedon Win User

    Will we see a Train Simulator and Truck Simulator on Xbox game pass?

    Train Sim World has been part of Game Pass for several years, the third one just launched the other day
  6. JY Studios.. Win User

    XBox Series X MSFS 2020 Faulty Recordings

    No. It does the same with Train Sim World 2020
Thema:

Been double charged for Train Sim

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