Been 23 days and still don't have a Halo Wars: Definitive Edition code from Halo Wars 2 ...

Discus and support Been 23 days and still don't have a Halo Wars: Definitive Edition code from Halo Wars 2 ... in XBoX Sales and Promo to solve the problem; First off, just want to complain saying no where on the purchase page does it say I have to wait to get a code to play Halo Wars: Definitive Edition... Discussion in 'XBoX Sales and Promo' started by lockwsnd, Jul 26, 2017.

  1. lockwsnd
    lockwsnd Guest

    Been 23 days and still don't have a Halo Wars: Definitive Edition code from Halo Wars 2 ...


    First off, just want to complain saying no where on the purchase page does it say I have to wait to get a code to play Halo Wars: Definitive Edition that comes with the Halo Wars 2 Ultimate Edition. I contacted Xbox support, first time they told me I have
    to wait 6-10 days. I call on day 11, then they say it's 6-10 business days, I'm only on business day 8. I call back on business day 11 and now they say no, it's 21 days. Finally at 23 days later with no code fro Halo Wars: Definitive Edition, I was told to
    post here. by Xbox Support, So can I please get Halo Wars: Definitive Edition? I paid for the Halo Wars 2 Ultimate Edition, waiting over 23 days to get a game I paid for is anti-consumer and I would honestly like some form of compensation as well if you want
    me to stay a loyal Xbox fan or have me purchase a digital Xbox game bundle ever again.

    :)
     
    lockwsnd, Jul 26, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

     
    Mister Beep, Jul 26, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

     
    Mister Beep, Jul 26, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Been 23 days and still don't have a Halo Wars: Definitive Edition code from Halo Wars 2 ...

    Hey there lockwsnd.

    So that we can best help you out, can you clarify where you originally purchased Halo Wars 2: Ultimate Edition? If you used a code for the purchase, let us know Been 23 days and still don't have a Halo Wars: Definitive Edition code from Halo Wars 2 ... :)
     
    Mister Maka, Jul 27, 2017
    #4
  5. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
  6. Mister Beep Win User

    Halo Wars Definitive Edition

    Hey there!

    As mentioned in the store description for
    Halo Wars 2: Ultimate Edition
    , the code for Halo Wars: Definitive Edition will deliver within 7-10 days. If you do not receive a code after waiting more than 10 days, please be sure to post up a new thread.

    Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016.
  7. Mister Beep Win User

    Halo Wars Definitive Edition code

    As mentioned in the description of Halo Wars 2: Ultimate Edition, codes for Halo Wars: Definitive Edition will go out 7-10 days after your pre-purchase of Halo Wars 2: Ultimate Edition. Since you just bought it, please post a new thread if you don't get
    a code after 10 days.

    Thanks for posting!
  8. Mister Beep Win User

    Halo wars definitive, still don't have code.

    Hey Branthers,

    When did you purchase Halo Wars 2: Ultimate Edition? The Halo Wars: Definitive Edition code will be sent to you 7-10 days after purchasing Halo Wars 2: Ultimate Edition. If it has not been 10 days after purchasing, hang tight and post back here if you do
    not receive a code after waiting 10 days.
  9. Misses Quinzel Win User

    Add me to the many who preordered the HW 2 $80 version and thought I'd get the code right away

    Hey, Firehopper!

    Sorry to see any confusion and frustrations around this, however the description of

    Halo Wars 2: Ultimate Edition pre-order page
    clearly states that it will take 7-10 days before you receive your code.

    *Pre-order the Halo Wars 2: Ultimate Edition and receive Halo Wars: Definitive Edition. The codes for Halo Wars: Definitive Edition will be delivered to your Xbox message center in 7-10 days from pre-order, beginning December 20, 2016. Redeem your code on
    Xbox One, Xbox.com or the Xbox App on Windows 10. For more information on how to redeem codes, visit Xbox.com/howtoredeem-console.
    If it hits day 11 and you still do not have your Halo Wars Definitive Edition code, please post up a new thread detailing your purchase date so that we can dig into this further. Thanks for understanding!
Thema:

Been 23 days and still don't have a Halo Wars: Definitive Edition code from Halo Wars 2 ...

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