Battlefield 2042 not working refund ultimate Game Pass

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

I believe that you can access this content on the EA website according to this information.

Where can I find my Ultimate Edition content?

You'll get all future Year 1 Pass content (including 4 new Specialists and 4 Battles Passes) as it's released, plus immediate access to the Midnight Ultimate Bundle. Just check your collection for this content. You can download the exclusive digital artbook, and soundtrack https://www.ea.com/games/battlefield/battlefiel.... You also get 3 Epic Skin Bundles, but please be aware that: some skins require level unlocks.

https://www.ea.com/games/battlefield/battlefiel...

Hello Sidney, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

You don't need to have game pass ultimate active on your account if you already own live gold and battlefield 2042.

May I know what's the message you're receiving when trying to play the game?

Additionally, may I know if your Live Gold subscription appears active in your account?
https://account.microsoft.com/services

It's not refund policy,

It's sales of goods act.

Selling product not fit for purpose or misleading in to purchase.

I understand your frustration, but we are unable to assist with this issue on the Xbox Support forums.

Of course, you may also always contact us through our Microsoft support channel: Xbox Support

As for now, I will be locking this thread as we will be unable to assist further with this issue.

Thank you,

-Hayabusa

Same for me, no refund , microsoft telling keep your broken game, its 2021 and we still have things like this . Do the people how denied or accept refund even now whats happing in battlefield 2024, dont think so, but there happy with 100 dollar