BATTLEFIELD 1 ISSUE!!!!!! URGENTT!

Chrisg1n · Apr 10, 2017

Hello, all. I've purchased an xbox one S with the battlefield 1 digital download. Everytime i open the game app, it shows the battlefield 1 title, then fades to black and remains that way for an entire 5 minutes before force closing itself. I've uninstalled,
and reinstalled 6 times. I've done the whole hard reset etc to my xbox and still nothing. I bought this thing a little over a month, but am now beginning to regret my decision and not buy any digital copies since this horrible experience. It used to give me
some error codes but i unfortunately did not note them. It even gave me a error code saying i needed to make my console my 'home' console even though i hadn't had an xbox before. I haven't been able to play this since purchase and to be honest i feel conned
out of my money.

:)

danivader012345 · Apr 10, 2017

Battlefield 1 Issue

HI, I have the same problem, I'm still looking for solutions, have a good day

OndoyBahista · Apr 10, 2017

Battlefield 1 Issue

Try steps from this page: Xbox One Game Freeze Solution

Miss Bijoux · Apr 11, 2017

Hey there!

I'm sorry to hear about the issues you're having launching Battlefield 1. I can see you've tried power cycling and reinstallation of the game with no dice so far. The next step to try is going to be a

factory reset of your console. You'll notice there are two versions of the reset. In your instance, I would recommend the full reset as opposed to the option that lets you keep your games and apps. That'll give you the best shot at a fresh start.

If that doesn't work, check to see if you're within your local retailer's return/exchange period and if you are, exchange your console. If you aren't, you should definitely be within the console's warranty period so you'll want to explore getting it serviced
under warranty. That can be initiated via the
Online Service Center. (You'll be able to re-download all your previous purchases and redemptions as that will be tied to your Xbox Live account and not your console.)

Hopefully it doesn't come to that and the reset works. Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Miss Bijoux

Hey there!

I'm sorry to hear about the issues you're having launching Battlefield 1. I can see you've tried power cycling and reinstallation of the game with no dice so far. The next step to try is going to be a

factory reset of your console. You'll notice there are two versions of the reset. In your instance, I would recommend the full reset as opposed to the option that lets you keep your games and apps. That'll give you the best shot at a fresh start.

If that doesn't work, check to see if you're within your local retailer's return/exchange period and if you are, exchange your console. If you aren't, you should definitely be within the console's warranty period so you'll want to explore getting it serviced
under warranty. That can be initiated via the
Online Service Center. (You'll be able to re-download all your previous purchases and redemptions as that will be tied to your Xbox Live account and not your console.)

Hopefully it doesn't come to that and the reset works. Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

danivader012345

HI, I have the same problem, I'm still looking for solutions, have a good day

OndoyBahista

Try steps from this page: Xbox One Game Freeze Solution

i kill u boi xx

i have this same issue with battlefield 1

Azrael008uk

Well it used to be when a game was released there would be a new item on the store.

However with most new full game release spawning many alternate versions of itself...

"Battlefield 1: Standard Edition".

"Battlefield 1: Gold Edition".

"Battlefield 1: Deluxe Edition"

"Battlefield 1: Mustard Gas Edition"

"Battlefield 1: Mustard Sandwich Edition"

"Battlefield 1: Golden Deluxe Edition"...

Well it's no wonder the store is having issues when you ask to see stuff.

It's as confused as the rest of us.

(Queue confused people rushing to post that there's nothing confusing about it - these people are so confused... they don't even realise they're confused).

BATTLEFIELD 1 ISSUE!!!!!! URGENTT!