battle island won't connect

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Kindly perform an extended powercycle and reset your network hardware by following the steps below:

“1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state”

Also, is this the only game that you’re having an issue with?

why is contents blocked on battle islands when xbox settings are unristricted? help please

😢

I Play Dead Island, Gears 1, Peggle, CoD and Battle field: Bad company 2. I mostly Play Dead Island, Oblivion and New Vegas though.

it happens to me almost every 5 to 10 min.

Sometimes I get dropped from the game. But seems only trouble I really get is when I want a good gold spin in the supply lottery system. I usually hit start but to get menu then click home selection. Then game reloads. But then sometimes hangs. Then
have to hit home button then start button then exit out of game. Then reboot game then all good.