Banned twice for the same instance

Discus and support Banned twice for the same instance in XBoX Rewards & Social to solve the problem; I was banned twice for the same instance. I have seen other forums where Xbox states that you can not get banned for the same thing twice . Yet I got... Discussion in 'XBoX Rewards & Social' started by Salibaster Snomes, Aug 25, 2023.

  1. Salibaster Snomes
    Salibaster Snomes Guest

    Banned twice for the same instance


    I was banned twice for the same instance. I have seen other forums where Xbox states that you can not get banned for the same thing twice . Yet I got off the phone with Xbox customer support 10 mins ago (+1 (425) 635-2970, Bellevue, WA) and the nice lady had told me that I COULD get suspended for the same instance twice and that since I have already submitted an appeal for this particular case I am unable to do anything about it . I have been sent an email stating I am suspended for harassment with a list of criteria of which that could fall under but nothing saying what instance of harassing they are referring to . Only message I have sent since my last suspension (which ended on Tuesday ) are voice lines of me saying word for word “ the other day, I can actually see it right now . You said stay mad ,you said big mad , but then you reported me . Who was mad? What kind of emotions were you going through when you pressed the report button on my profile ?” And a second voice message saying “ inhale , … meow” . Not sure how these could violate community guidelines especially since the person was responding to me as I was sending messages so I don’t understand how it could be deemed harassment. Leading me and the nice lady at Xbox support to believe I am being suspended for the same instance. Very murky communication from Xbox allowing a devious player to control my actions on a game I pay United States dollars for .

    :)
     
    Salibaster Snomes, Aug 25, 2023
    #1
  2. Salibaster Snomes Win User

    Banned twice for the same instance

    Thanks man appreciate the reply

    Unfortunate to hear but it would still be very helpful to see a reply indicating what the exact issue was that got me suspended .
  3. EzequielNeves19 Win User

    Banned twice for the same instance

    Hello Salibaster how are you?

    My name is Ezequiel I'm an Independent Consultant.

    I understand your frustration, but unfortunately there is nothing you can do, since the support itself is unable to resolve your situation.
  4. SHUBHAM_DEBNATH Win User

    Banned twice for the same instance

  5. Smwutches Win User

    Banned twice for the same instance

    Actually support wouldn't have that information. Only the enforcement team handles enforcement issues. Any information would be on the enforcement site.
  6. Salibaster Snomes Win User

    Banned twice for the same instance

    Ya that’s what I’m hoping for . Is that unreasonable?
Thema:

Banned twice for the same instance

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