Banned from xbox for 15 days and no details available

Hello xBlxzard, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I understand this situation is frustrating for you, however, I would like to let you know that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions.

Furthermore, I recommend you to do an appeal if the enforcement website allows you to do so. You can review how to do this by following the steps provided here:

https://support.xbox.com/help/family-online-saf...

On 04/10/15 the above enforcement detail. Was highlighted orange and at the bottom of the enforcement detail there was a date and time 05/10/15 01:19:44, which was the date and time the suspension was "STATED TO END"

Now upon typing this, when i check enforcement.xbox.com, the above case detail is no longer highlighted orange. So why am i still banned????? Either my ban is until 18/10/15 or the enforcement team hasn't removed my ban.

Very poor snd highly unprofessional from the enforcement team. I feel as though i have made a fool out because there is no clarity with my ban duration, i have been given "TWO" different ban durations for my xbox one snd xbox 360.

This happened to me also a couple days ago, I messaged somebody something that is inappropriate and all I should get is a 4 day ban from communication right? Nope. 2 days after I got banned for communication, I got a 15 day suspension. I don't know why Xbox did this. I completely understand why I got banned for communication, but a 15 day suspension? Also, my appeal was denied. Me sending a message that is inappropriate is not a consequence to a 15 day suspension. XBOX PLEASE GET BACK TO ME

Why would you ban my console? You provided 0 details for why I even got a 15 day ban in the first place. I will sue if you ban my console so don’t even try doing that.

How long does it take for the enforcement team to reply to a case review? I feel that they made a mistake on my banishment from communications. i was banned on 10/24/15 to 11/7/15 on 2k16 Nba, I was off punishment for 2 days then on 11/9/15 I was banned
again? For no reason they now have me banned from 11/9/15 to 11/24/15 I'm still banned in NBA 2k15 but can play any other game, the thing is usually when they ban you they ban you in the game you committed the violation in and I wasn't playing 2k at all!!
I was playing madden and Halo 5 but I can still play those games but not 2k16 nba so I feel that Xbox enforcement made a mistake on banning me I just got off punishment wtf?!!!!