Banned From Messaging For No Reason

When I try and message someone from the app it says that I can't, and when I did it from the website it said, "Since your past behavior, you cannot message." I never said anything wrong and all of my friends are my friends IRL. I don't know if someone random
reported me for no reason, but I never said anything wrong. Is there anything I can do?

:)

 

Sue Xbox Live

SThink I'm done here I'll get on my knees and stop messaging people been chat banned before for no reason before as well for using the radio chat in smite for enemy missing wards etc so waste of time sick of **** lol bye.

 

Banned from communicating for no reason

Hey there GHOSTexREAPER15,

The Enforcement teams don't use the forums at all and they only communicate through a
Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent
by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps
HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the
Code of Conduct, which you should review prior to filing the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

reports are investigated thoroughly against the code of conduct and enforcement actions are based on violations against the code. You should review the code of conduct and this may help you understand what you possibly did to violate the code.

This link explains the code of conduct at a high level
ttp://www.xbox.com/en-US/lega

and this link explains what would cause a violation:
https://enforcement.xbox.com/