Banned and no history,email or message

If your enforcement history does not list anything try the following
solution.

haven't gotten any message,email or recent enforcement history on why im banned and i can see my xbox one is banned when i log onto it saying this console has been banned from live and it says its permanent also talking to 5+ staff members from support saying
they can see the console has been banned on the 31 august

Hello αηοηγΜουs ?, My name is David. I am an independent advisor, happy to help you today.

I am sorry that you are going through this, remember that I am an independent advisor and I do not have access to your account. but I recommend Check emails or messages from Xbox: Sometimes when an account is banned, Xbox sends an email or message detailing the reason for the ban. Check your emails and messages on the console to see if you received any communication about the ban and the reasons behind it. Check emails or messages from Xbox: Sometimes when an account is banned, Xbox sends an email or message detailing the reason for the ban. Check your emails and messages in the console to see if you received any communication about the ban and the reasons behind it.

Best regards.

Hello, sounds like you may have received a ban. If that is the case, you should receive an email addressed to the email account associated with the gamer tag that received the ban/suspension from Microsoft/Xbox telling you why you were banned. To check
your enforcement history, you can go here: https://enforcement.xbox.com/Enforcement/ShowEnforcements just make sure to sign in with the affected account.

If you receive an error message/code when you try to play online that would also be helpful to know what it says.

If you have ever been in trouble such a profile ban that will get you banned from the program but other than that i don't really know you might want to appeal to them plus check you email history to see if there was an email.