Banned a 2nd time for the same message?

Discus and support Banned a 2nd time for the same message? in XBoX Games and Apps to solve the problem; I was recently committed banned for a message that I sent. For some reason after I had already served my original time on the 1st banned that ended on... Discussion in 'XBoX Games and Apps' started by Anthony Rodriguez4, May 29, 2023.

  1. Banned a 2nd time for the same message?


    I was recently committed banned for a message that I sent. For some reason after I had already served my original time on the 1st banned that ended on the 24th. I was banned again for the same message for a 2nd time?!?! It won't let me contact anyone from the enfourcement team but it's a 4 day suspension. Why did I get banned from communication for something I already got banned for and server the suspension time for?!?

    :)
     
    Anthony Rodriguez4, May 29, 2023
    #1
  2. Francia J. Win User

    Banned a 2nd time for the same message?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    I apologize, but just a friendly reminder that for enforcement action there is a dedicated team that handles them which is the enforcement team. There is no direct contact with them, only by reporting and filing a case review.

    To help you, I would recommend signing in to https://enforcement.xbox.com to get more details along with checking if you're eligible to file a case review.
  3. Anthony Rodriguez4 Win User

    Banned a 2nd time for the same message?

    It says that it is under review do you know usually how long that takes? It's been roughly 4 hours. I still don't understand though why I was banned for something a 2nd time when I was already banned for it and severed my time on it.
  4. Francia J. Win User

    Banned a 2nd time for the same message?

    I apologize for that, Anthony. It may take 24 hours.

    Also, as a gamer as well, I understand, it just so happen that with enforcement actions, it is handled by enforcement team.
  5. KatyKatyKatyyy Win User

    Please check my account, support.

    It is a 2nd ban for the same exact message, which I was told by Xbox Support on twitter to try contacting an enforcement team member here. There is literally no way to contact them. I have never had a ban in my life on xbox and now I've had 2 24-hour bans
    for the same exact message, which was DELETED BY XBOX the first ban which was a few days ago. This is just me trying anything I can to reach out to xbox enforcement because there's literally no way possible to contact them and I'm afraid this ban is going
    to keep happening.
  6. KatyKatyKatyyy Win User

    Please check my account, support.

    It is a 2nd ban for the same exact message, which I was told by Xbox Support on twitter to try contacting an enforcement team member here. There is literally no way to contact them. I have never had a ban in my life
    on xbox and now I've had 2 24-hour bans for the same exact message, which was DELETED BY XBOX the first ban which was a few days ago. This is just me trying anything I can to reach out to xbox enforcement because there's literally no way possible to contact
    them and I'm afraid this ban is going to keep happening.
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Banned a 2nd time for the same message?

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