Ban, Suspension, Unable to communicate with friends

NanikaRyou · Dec 17, 2017

Hello everyone,

For those who are asking where to go if their account is banned or suspended, never ever contact support as per they cannot do anything about it. Go to
Enforcement.xbox.com in there you can file a case review if you think you shouldn't be banned or suspended.

PS. if your account is banned, once you sign-in to your console a message will pop-up and tell you that you're banned or what and to "Not Contact Support"

:)

TheMotoXer · Dec 17, 2017

Xbox Suspension not Lifted???

i had two suspensions both of which expired today and I still cant communicate with players. I am also unable to use any of my other accounts to communicate. I checked enforcement history and I have no suspensions in progress...

Forest II S021 · Dec 17, 2017

You gave more time than you were supposed too. I'm still banned.

"If your suspension is up and you still cannot communicate try removing the account from the console, doing a hard reset, and then re-adding the account."

This method did not work and I'm still unable to communicate. I've already served my two week temporary ban so why am I still banned? This is ridiculous. I want Enforcement teams number.

Daft Badger · Dec 17, 2017

There's already a sticky thread at the top of this page that tells you this & all about xbox live enforcement.

No one takes any notice of that so they wont take any notice of your thread.

For some reason the majority of people don't bother reading things on these forums before posting.

People will still contact support & support will still send them to the forums.

Daft Badger

There's already a sticky thread at the top of this page that tells you this & all about xbox live enforcement.

No one takes any notice of that so they wont take any notice of your thread.

For some reason the majority of people don't bother reading things on these forums before posting.

People will still contact support & support will still send them to the forums.

Why Fohcus

I was communication banned until the 7/31/2017.. that suspension is way overdue , and should have been 'lifted' but I still can't communicate with people/friends , and I don't have a current suspension or anything like that, is there any way this can be
fixed ?

Forest II S021

"If your suspension is up and you still cannot communicate try removing the account from the console, doing a hard reset, and then re-adding the account."

This method did not work and I'm still unable to communicate. I've already served my two week temporary ban so why am I still banned? This is ridiculous. I want Enforcement teams number.

Daft Badger

To actually answer your question,profile picture bans/suspensions are classed as communication bans/suspensions which would be why you can't talk to anyone while the ban/suspension is active.

Njal the Blue

if it is a communication suspension, they can take a while to show up on the Enforcement site. If it is a console ban/suspension then they don't show up. It is probably an accumalation of communication suspensions that has lead to a console ban and he
has probably sworn at somebody again.

Ban, Suspension, Unable to communicate with friends