Ban @Smwuthces

Smwuthces is right, there's nothing you can do but buy a new game if the code isn't available on the Xbox Store.

Hello Ann,

Unfortunately, there is nobody that can make that kind of change for you through support. The only option would be going for what Smwuthces suggested.

Thank you

Hi Smwuthces,

Since these answers stay online like forever then leaving the wrong answer for others to think its not available Im sorry to say is just not good help. It is available now.

At the time of the posting the information was correct, it was delisted. Since Smwuthces is a Moderator and an Ambassador they reply to topics frequently here, updating every reply with new information just isn't possible.

I believe Midnight Club LA was removed for a time due to a licensing issue, can't be sure though.

As Smwuthces said, you have to create another new account, brand new email, brand new Live ID, brand new gamertag. Have you tried downloading your file onto your xbox?

Thanks Smwuthces - and jus to confirm, the ex-boyfriend won't loose any of their game progress if we remove his access to the subscription? He can just get his own subscription and carry on playing without losing any game progress or saved games - would that be correct? tks