Balance Expired

Discus and support Balance Expired in XBoX Sales and Promo to solve the problem; Hello! I had $180 in balance that expired yesterday. I didn't realize and I thought the balance would expire tomorrow and didn't spend it. I can spend... Discussion in 'XBoX Sales and Promo' started by CarriedSatyr530, Jun 15, 2017.

  1. Balance Expired


    Hello!

    I had $180 in balance that expired yesterday. I didn't realize and I thought the balance would expire tomorrow and didn't spend it. I can spend it all immediately-- is there any way I can have it very slightly extended?

    Thank you!

    :)
     
    CarriedSatyr530, Jun 15, 2017
    #1
  2. CjX2K
    CjX2K Guest
    Promotional balance expired any way to extend or recover it

    is there a way to recover expired reward balance?
     
    CjX2K, Jun 15, 2017
    #2
  3. B1NM4N
    B1NM4N Guest
    Blocked Account

    Hi Guys

    It would appear my account has been blocked for non-payment. The credit card on my account had expired, and now I can't re-activate my gold status by adding a new card to my account to pay the outstanding balance, because there is an outstanding balance
    on an expired card, and now I can't re-activate my gold status by adding a new card to my account to pay the outstanding balance, because there is an outstanding balance on an expired card, and now I can't re-activate my gold status by adding a new card to
    my account to pay the outstanding balance, because there is an outstanding balance on an expired card,etc.etc.etc...

    I also spent an hour on the phone to XBL support yesterday, who say they have removed the block, but couldn't process a payment/add a card. 12 hours later and the account is still stuck.

    Any thoughts?!?

    ta
     
    B1NM4N, Jun 15, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Balance Expired

    You can try contacting support and speak to billing to see if there is anything they can do, but generally once funds have expired there is no way to get them back. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jun 15, 2017
    #4
  5. Smwutches Win User

    Balance Expired

    You can try contacting support and speak to billing to see if there is anything they can do, but generally once funds have expired there is no way to get them back. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. StuartATrueRed Win User

    Account balance with multiple expiration dates

    The balance that expires earliest is always taken first.
  7. MichaelCruse Win User

    Raising a Complaint...

    Thanks for the reply.

    Yes, I understand that the Terms and Conditions state how long the code is valid for and if the balance had expired a month ago I would understand but as it's just two days it seems a bit harsh to not extend the lifetime of the balance. Also, it isn't particularly
    easy to find when your balance is actually due to expire.
  8. PharKurnell Win User

    40 emails in 18hrs (and counting) - Promotional Balance Expiry Notification

    Mine is $14.00

    I've had over 150 since last night and climbing faster than a grooms scholong on wedding night.

    We just wanted to let you know that some of the promotional balance in your Microsoft account will be expiring soon.

    Expiring Account Balance:
    $14.00 AUD

    Expiration Date:
    Monday, 17 October 2022

    You can use your promotional balance before it expires to buy apps, games, music, and more at any of the following stores:
    Windows Apps
    Windows Games
    Xbox Games
    Movies and TV
    Music
  9. Smwutches Win User

    Xbox Live Rewards Deposit

    It would have been added as part of your Microsoft account balance. So if it's not in your balance now, check your transactions after that deposit to see if it shows it was used on a purchase or if it expired (funds from the Rewards program expire after 90 days).
Thema:

Balance Expired

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