Bad coustumer service!

I've been in contact with Xbox costumer service two times in regards to this issue already.

This is the conversation I had with the Microsoft Support.



Sherilyn: Yes, Mikkel do you like us to process a request to have your account to have region migration?

Mikkel Adrian: Yes, that is why I've been saying for the last 15 minutes.

Mikkel Adrian: *Yes, please.

Sherilyn: Mikkel, we really need to check everything first. This is not a usual process we do for customer but I can offer you this as the best option and I want you to have a happy new year with us.

Mikkel Adrian: ok,

Sherilyn: Please stay with me while I am processing this request for you. I will need some information to complete this concern.

Mikkel Adrian: ok

Sherilyn: Mikkel, can I have your best email and phone number to contact you

Mikkel Adrian: Email: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Mikkel Adrian: Phone: +47 91843104

Sherilyn: Thanks for this information.

Sherilyn: Mikkel, I have successfully process the request now. Please have your service reference number 1228873803 for this concern.

Sherilyn: Mikkel, our Advocacy team will contact you on your contact details that have provided me.

Mikkel Adrian: When?

Sherilyn: Please allow our team to contact and have this case within 24 to 48 business hours Mikkel.

Mikkel Adrian: ok

Sherilyn: Mikkel one last thing can I have your console ID number please.

Sherilyn: On your console Please go to settings > system > console settings > System info

Mikkel Adrian: it's gonna take a cupple of minutes

Sherilyn: I will wait Mikkel the system is asking for this information now.

Mikkel Adrian: 009133039367

Sherilyn: Perfect thanks Mikkel. Done with the process. your account migration is now for processing.

Sherilyn: I appreciate your friendliness and I am glad to I was able to serve you today.Is there anything else that I may help you with today?

Sherilyn: Are you still with me?

Mikkel Adrian: No that's it. Thanks for the help. I know i'm supposed to press the close chat button so that I can give you a review. Happy new year.

Mikkel Adrian: Yes i'm still here

Mikkel Adrian: Should I close the window now? or do you need more info?

Sherilyn: No Mikkel Thank you very much. Before you end this chat session I would appreciate if you can click on that to formally close this chat session. Thank you very much and Happy New Year!

Sherilyn: If that was everything, I'd like to thank you again for contacting Xbox Customer Support. To properly end the chat session, please click on the "Close chat" button on the upper right hand corner of the chat window. Have a wonderful rest of your day!



I'm sick of having problems with Microsoft and Xbox Live, I've never had any problems with Sony and their Playstation Network. Do Microsoft even care about their user base?



This is from my second conversation with Microsoft Support.

Marifi: Hello, thank you for contacting Xbox Customer Support. My name is Marifi. Please give me a moment to review your question.

Marifi: I understand you would like to follow up the case about region migration, correct?

Mikkel Adrian: yes.

Marifi: I am sorry hear. Not a problem, I'm here to assist you and review your account.

Marifi: Before we start, can I have your Microsoft account ID (email) and Gamertag?

Mikkel Adrian: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Mikkel Adrian: Mikkel Adrian

Marifi: Thank you Mikkel.

Marifi: Please give me a few minutes to review your account.

Marifi: I do apologize for the long wait Mikkel regarding this concern. I have checked that this case has been forwarded to our Advocacy Team. Our Advocacy Team is already working on this matter. Please give our Advocacy Team a bit more time to resolve this
concern for you and I am sure they will contact you immediately.

Marifi: Here is what I will do, I will put a note on the account that you already have contacted about this and would like an immediate response.

info: Your chat transcript will be sent to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** at the end of your chat.

Mikkel Adrian: ok, thanks.

Marifi: Thank you for your understanding and patience Mikkel.

Marifi: Is there any other concerns I can help you with today?

Mikkel Adrian: No.

Why have I not jet been contacted in regards to this issue. It's a pretty simple one.

I want to buy things like DLC's on digitally on xbox live, with a Norwegian credit card, for this to be possible I need to migrate my account from the USA to Norway. "Chang My Region" if you perfer.

I will not waste any more time with your support team in regards to this issue, I only ask that you migrate my account immediately. Thanks.

I will look for feedback, right here on this forum.

:)

 

NBA2k17

I bought NBA2k17 Kobe Legend edition, for over 100$ and it wont **** work!!! everytime i go to coustumer support they only shut me down, becasue i am not allowed to be angry!!! **** this scam ****!! microsoft is just a big scam! **** this **** company! everyone
in this coustumer support is a lesbian **** **** !! i have never in my entire life seen so bad service!! this is just stupid! **** losers! hope you all gets fired and have to life on the streets for the rest of your life!!! **** retards! a kid with **** downs
would to better job than all of you!! **** BILL GATES!!! THANKS FOR ME !! STUPID HOES

 

Official Rain Trailer

Yea they could of done Mk 2 shang tsung and mk4 Quan Chi I'd actually like that or they cud give us alts for dlc characters and cyber sub. Bad choice for coustumes on there part due to already having em

 

You won't get much feedback here. This is the forum about the YouTube app.